Lanai City is perhaps

Aloha-Hawaii.com: Lanai January 2006 | aloha-hawaii.com : lanai : natural hawaii :lanai Search for articles: Within this site All of Hawaii GARDEN OF GODS About seven miles north of Lanai City is perhaps Hawaiis ultimate...>> MANELE BAY The Manele Bay Hotel on Lanai already sits high above the white sand beach of...>> SPORTING CLAYS When I was a young boy, my parents gave me a cap gun for my birthday....>> LANAI GOLF First, the bad news: When it comes to golf courses on the island of Lanai,...>> LANAI HORSEBACK Ever since horses were introduced to Hawaii in 1803, horseback riding has been...>> January 2006 | http://lanai.aloha-hawaii.com / hawaii /lanai/ Kaunolu Bay on the southwest tip of Lanai. 1 | 2 | 3 | 4 | 5 LANAI Lanai is the smallest of Hawaiis inhabited islands, covering 140 square miles. Once the home of a thriving pineapple plantation, Lanai has reinvented itself as an alluring resort destination offering world-class golf courses and award-winning accommodations . In ancient times, Lanai was thought to be overrun with evil spirits. A young man named Kaululaau, the son of a Maui chief, was exiled to Lanai to explore the island and deem it free of such spirits to make Lanai suitable for settling. A major chapter in Lanais history was penned in 1922, when an enterprising businessman named James Dole purchased the island for $1.1 million. Dole started growing pineapple on his island, and soon canned pineapplea new concept at the timebecame a smash hit on the mainland. In time, tiny Lanai developed into the worlds largest exporter of this succulent fruit. At one point, the island was producing 75 percent of the worlds pineapple. For decades, Lanai was celebrated as Hawaiis flourishing "Pineapple Island." Thousands of acres were dedicated to pineapple, and people came from far and wide to work the fields. In the late 1980s, as the pineapple industry began to wane, Lanai turned to tourism. Two luxury resorts were built: the Lodge at Koele and the Manele Bay Hotel . Also added were a pair of championship golf courses: the Experience at Koele and the Challenge at Manele (designed by Ted Robinson and Jack Nicklaus, respectively). Besides golf, Lanai offers many things to do and see. Go for a swim at picturesque Hulopoe Beach. Snorkel the islands cliff-lined west coast. Explore the Garden of the Gods , an intriguing rock formation reminiscent of a lunar landscape. Hunt for treasures or examine historic petroglyphs at Shipwreck Beach . Admire local artwork at the Lanai Arts & Culture Center, a prominent showcase for community arts. You can even "lock and load" at Lanai Pine Sporting Clays , the only resort sporting clays course in the state. Photo Credits:Photo1: Peter French; Courtesy HVCB, Photo2: Kirk Aeder; Courtesy HVCB, Photo3: Castle & Cooke, Photo4: Peter French; courtesy HVCB, Photo5: William Waterfall; Courtesy HVCB ©2003-2004 Media-HI, Inc. All rights reserved. HELPFUL RESOURCES Lanai Weather Lanai Map | Email Friend | MORE FEATURED ARTICLES: > Diving Hawaii > Sounds of Hula > Molokai Mule > Birth of Hula > Lanai Pineapple > Shipwreck Beach > Lanai Golf > Sporting Clays > Garden of Gods > Stargazing ATTRACTIONS and activites throughout Hawaii. Click here for FREE GUIDE. POIPU, KAUAI!! Great Deals & Fabulous Places On Kauai's Sunny Side!! POIPU, KAUAI!!! ISLAND SWEETS Big Island Candies is the place for chocolate covered Macadamia nut needs. Site Map | Contact Us | Submit a URL | Advertising Info | Privacy | Terms & Conditions ©2003-2004 Media-HI, Inc. All rights reserved. Designed & produced by: Tsunami Marketing . -- --

Hawaiian Volcano Observatory. It

Volcano Watch [ TEXT ONLY ] Volcano Watch Volcano Watch is a weekly newsletter written by the scientists at the US Geological Survey's Hawaiian Volcano Observatory. It is published in the Hawaii Tribune-Herald's Sunday newspaper and the West Hawai'i Today's Monday newspaper, and posted here the following Monday or Tuesday. While primarily addressed to the residents of the Big Island of Hawai`i, some articles may have a broader scope. Article topics may range from volcanic features on the Big Island, volcanic hazards, informational topics of Long Valley, Montserrat, or Alaska, to topics about the Hawaiian Volcano Observatory. Latest Issue: January 19, 2006: Revolution in thinking about Kilauea's explosions comes to HVO: Part 1 Previous Issue: January 12, 2005: 2005: Another relatively quiet year for Hawaiian earthquakes Kilauea Eruption Status From Volcano Watch, January 19, 2006: During the past week, the number of earthquakes located beneath Kilauea remains at levels typical of the current eruption. Inflation of the summit continues. Eruptive activity at Pu`u `O`o also continues. On clear nights, glow is visible from several vents within the crater and on the southwest side of the cone. Lava is still flowing through the PKK lava tube from its source on the flank of Pu`u `O`o to the ocean, with scattered surface flows breaking out of the tube. Surface flows on the pali are visible at night (weather permitting) from the end of Chain of Craters Road. As of January 19, lava is entering the ocean at East Lae`apuki, in Hawai`i Volcanoes National Park. The active lava bench continues to regrow following the major collapse of November 28. Access to the ocean entry and the surrounding area remains closed, due to significant hazards. If you visit the eruption site, check with the rangers for current updates, and remember to carry lots of water when venturing out onto the flow field. There were two earthquakes beneath Hawai`i Island reported felt within the past week. A magnitude-3.6 earthquake occurred at 11:04 p.m. on Saturday, January 14, and was located 7 km (5 miles) southeast of Hualalai summit at a depth of 28 km (17 miles). A magnitude-4.7 earthquake occurred at 4:05 p.m. on Wednesday, January 18, and was located 16 km (10 miles) offshore and east of Na`alehu at a depth of 40 km (25 miles). Mauna Loa is not erupting. During the past week, the count of earthquakes located beneath the volcano remains at low levels. Inflation continues, but at a slower rate since early October 2005. Visit our web site (hvo.wr.usgs.gov) for daily volcano updates and nearly real-time Hawai`i earthquake information. For maps, photographs, and more current information see Kilauea's eruption updatepage . Visit The Hawaii Center for Volcanology for captivating eruptive photos and a history of the eruption. The Volcano Watch Archive Search Text to Search For: Boolean: AND OR Case Insensitive Sensitive || 1994 || 1995 || 1996 || 1997 || 1998 || 1999 || 2000 || 2001 || 2002 || 2003 || 2004 || 2005 || Other articles || USGS, HVO would like to thank Gerard Fryer at SOEST for doing a great job posting, archiving, and maintaining our Volcano Watch articles on their website from December 30, 1994 through March 6, 1998. The URL of this page is http://hvo.wr.usgs.gov/volcanowatch/ Contact: hvowebmaster@usgs.gov Updated: January 23, 2006 (pnf)

Hawaii Resort

Spa Olakino * Salon at the Waikiki Beach Hawaii Resort & Spa No visit to our Waikiki paradise would be complete without a visit to Paul Brown's Spa Olakino * Salon. home spa olakino -- -- Welcome -- Welcome! Below are offers tailored to your general interests. To see more specific, customized offers click here . Change Preferences spa packages The newly opened Spa Olakino * Salon is a 6,000 sq. ft. full-service spa created and managed by world-renowned hair stylist and developer of the Hawaii branded hair care products, Paul Brown. Spa Olakino * Salon is independently owned and is operated by Paul Brown and his team. The world-class spa is located on the second floor of the Kealohilani Tower, overlooking famed Waikiki Beach. An abundance of fresh Hawaii-grown papaya, Kona coffee beans, aloe vera and other exotic plants and fruits are blended and concocted right before your eyes and then lathered on as a face or body spa treatment. Experience traditional Hawaiian remedies and our multi-cultural influences, as we design custom made treatments to inspire your spirit, caress your body, soothe your soul and leave your mind in a state of well being. Every one of our treatments uses only Hawaiian products and is made right on location when you arrive for your treatment. Paul Brown's Spa Olakino * Salon also features Hawaii's finest hair stylists. Personally trained by Paul himself, each stylist will dazzle you while transforming you into the envy of all. No visit to paradise would be complete without a visit to Paul Brown's Spa Olakino * Salon . Instill more romance into your life; share our Couple's Romance Experience and discover new ways to pamper each other. You both enjoy individual Hawaiian Lomi Lomi massages in the privacy of our comfortable couple's treatment room, overlooking world-famous Waikiki Beach. Soak together in our deep Japanese furo tub and luxuriate in a private steam shower. Our Couple's Romance Experience will rejuvenate you both and enhance your relationship. You both will learn how to soothe each other's aches because our massage therapist will instruct you on the optimum techniques to ease aches in your partner's back, neck, shoulder or whatever bothers him or her most. You tell our massage therapist your weakest or most painful spot and, while you are receiving your Lomi Lomi massage, your partner will be instructed on professional massage methods to soothe it, right there, on your body - not just theory, but real practice. Then, during your partner's massage, you will receive tips that are specific to his or her aches. After your Lomi Lomi massages you both relax in privacy for the next two hours, in the furo, the steam shower or both, practice your newly learned massage techniques and enjoy complimentary champagne and strawberries dipped in premium chocolate. A new way for you and your special loved one to share private time together - relaxing, renewing and rejuvenating. A memorable addition to your Waikiki visit. home resort overview accommodations check rates reserve now packages specials meetings & events weddings spa olakino things to do resort dining resort activities news press room take a tour contact privacy policy site map 2552 Kalakaua Avenue Honolulu, Hawaii 96815-3699 RES 1.800.367.5370 PH: 1.808.922.6611 FAX: 1.808.921-5255 ©2005 Waikiki Beach Marriott Resort & Spa Developed by Symbolic

Hawaiian Gifts and Clothing

Hawaiian Gifts and Clothing  You are here: About > Travel > Hawaii / South Pacific for Visitors > Shopping and Gifts > Gifts and Clothing Travel Go Hawaii Essentials Which Hawaiian Island Suits You Best? Clickable Map of the Hawaiian Islands Beach Guide Hawaii Pictures Clickable Map of Maui, Hawaii Topics A Hawaii Vacation Planner Big Island of Hawaii Kauai Maui / Molokai / Lanai Oahu / Honolulu / Waikiki South Pacific Culture, History & Language Hawaii Lodging Hula Luau Maps and Weather Pearl Harbor Photos, Video & Cams Recipes Shopping and Gifts Buyer's Guide Tastes of Paradise from Hilo Hattie HilHilo Hattie Dresses and Sarongs Multi-Day Guided Tours Top Hawaii Guidebooks Top Maui / Molokai / Lanai Guidebooks Forums Help FREE Newsletter Sign Up Now for the Hawaii / South Pacific for Visitors newsletter! See Online Courses   Search Hawaii / South Pacific for Visitors > Shopping and Gifts > Gifts and Clothing Hawaiian Gifts and Clothing Looking for that special gift from Hawaii? Check out these links to Hawaiian gifts, memorabilia, and clothing. Articles & Resources Sort By : Guide Picks | Alphabetical | Recent Top Picks in Hilo Hattie Dresses and Sarongs Hilo Hattie is the Store of Hawaii. With stores on each of the major islands, Hilo Hattie is a must stop for all island visitors. Eileen Fischer, your Guide's wife is a regular Hilo Hattie customer and she offers her picks for some wonderful Hilo Hattie dresses and sarongs. Top Picks in Maui Jim Sunglasses Our picks for the best sunglasses sold by Maui Jim of Lahaina, Maui. ABC Stores - The Store With Aloha You'll find them on almost every corner in Waikiki and throughout the islands. Now you can buy many of their products and gifts online. Booklines Hawaii A large selection of Hawaii related books can be found at this site. They also have a large selection of Hawaiian music CDs and Hawaii related videos. Gourd Connection The best place on the net to learn about gourds, ipu and ipu heke. You can order gourd drums and instructions and taped on how to play them. Hawaii Clothing Company Offering a wide assortment of Hawaiian clothing for both men and women. Hawaiian Music Island If you would like to purchase Hawaiian CDs, be sure to visit Aunty Maria at the Hawaiian Music Island. This is the best source for Hawaiian CDs and cassettes on the Internet. Hilo Hattie If you have been to Hawaii and not been to Hilo Hattie, you are the only one. Seriously, though, a visit to Hilo Hattie is great fun. Now you can order their clothes and other gifts directly on the Internet. Mutual Publishing of Hawaii "From bird watching to fishing, from sharks to Aunty Pua, from Manoa to Maui, from nostalgia to contemporary issues - all that make the islands great!" Excellent books from a major publisher locates in Honolulu. Red Dirt Shirts from Kauai Winner of the 1996 Hawaii "Unique Manufacturer of the Year" award. Hand made by Paradise Sportswear employees at their Port Allen, Kauai, manufacturing plant, Red Dirt T-shirts are the hottest souvenir items in the islands for tourists and local residents alike. Sun Jose Hawaii Featuring a huge selection of clothing, fabrics, food, books, music, video and art. Located in San Jose, California where they have a large retail store. Top Picks in Hawaiian Aloha Shirts The Aloha shirt is the quintessential symbol of Hawaii. Cool, comfortable and casual, Aloha shirts are perfect for that Sunday beach barbeque, a night out at the movies, or just plain lounging around. They're perfect almost anytime in the islands and a great way to remember paradise when you're back home. Top Picks in Maui Jim Sunglasses Don't miss our picks for the best sunglasses made by Maui Jim of Lahaina Maui. University of Hawaii Press Publisher of over 1100 books the University of Hawaii Press is recognized as a leading publisher of books and journals in Asian, Asian American, and Pacific Studies.   Topic Index | Email to a Friend Our Story | Be a Guide | Advertising Info | Work at About | Site Map | Icons | Help User Agreement | Ethics Policy | Patent Info. | Privacy Policy | Kids' Privacy Policy ©2006 About, Inc., A part of The New York Times Company . All rights reserved. Around About Tips to Losing Weight Guide to Distance Learning How to Travel for Less PHOTOS: Italy PHOTOS: Hybrid Cars What's Hot Top Picks in Hawaiian Coffee Kamehameha the Great Kalua Pig Waikiki Beach, Oahu - Life's a Beach in Hawaii - Hawaii Beac... Best Beaches 1999 Headlines 2006 Special Packages on Kauai For travelers considering a visit to the Garden Isle of... Plumeria Photos from Hawaii Plumeria is the most common flower that you'll find in... You Won't See This Sign at Home! This certainly isn't a sign that you've ever seen near... Atlantis Submarine Tour Maui Since I had just experienced the Atlantis Submarine Tour on...

Air Hawaiian

Customers First: Hawaiian Airlines Participates in ATA Customer Service Agreement Help/FAQ Sitemap Our Customer Service Commitment About Us Customer Service Commitment Investor Relations News Releases Corporate Info & Fact Sheet History Contact Us Privacy Policy Business Ethics and Conduct Help/Frequently Asked Questions Customer First A Service Commitment * * * Effective December 15, 1999 * * * Contract of Carriage | Responsiveness | Fare Information Reservation Changes or Cancellations | Prompt Ticket Refunds | Disclosure Accommodating Special Needs: Unaccompanied Children , Disabled Travelers , Service Animals Check-in and Boarding | Keeping Customers Informed | Ensuring Comfort and Safety Prompt Baggage Delivery | Baggage Liability Limit | Code Share Operations Additional Sources of Information | Seat Configuration Hawaiian Airlines, Inc. is committed to delivering superior service by making air travel an easy and positive experience for every customer. Our passengers' comfort is of utmost importance to us, second only to our concern for their safety. Since 1929, our company has built an unmatched reputation for safety and hospitality. In 1999, the Air Transport Association (ATA) and its member carriers developed CUSTOMER FIRST, an Airline Customer Service Commitment. Hawaiian Airlines' commitment to participate in this program and strive to further improve our service demonstrates our ongoing dedication and focus on improving air travel. All of our employees receive training so that the commitments contained in this Customer First service plan are implemented in a manner that reflects Hawaiian's commitment to serving our customers at levels set forth in this plan. Our Customer First training plan covers customer service skills, job-specific technical skills, service recovery skills and aligning service standards and expectations with our company vision, values and critical success factors. Implementing our pledge to provide service to our passengers beyond common carrier duties and consistent with our policy of putting the customer first, Hawaiian Airlines sets forth the following commitments to our customers: Contract of Carriage While this Customer First document outlines in general terms Hawaiian's commitment to certain customer service standards, specific policies and procedures are contained in our Contract of Carriage and tariffs. Our Contract of Carriage provides detailed company policies pertaining to passenger rights in domestic operations. Passenger rights on international flights are documented in our tariffs. Both the Contracts of Carriage and the tariffs are incorporated by reference on any Hawaiian Airlines travel document. Copies of our Contract of Carriage, tariffs and this document are available at our ticket offices, airport ticket counters and our web site ( www.hawaiianair.com/flightinfo/coc/ ) or by request through any licensed travel agency. Responsiveness Hawaiian Airlines is dedicated to keeping passengers informed, to responding to issues raised by our customers and to resolving those issues expediently. It is Hawaiian Airlines' goal to respond substantively to complaints within thirty (30) business days of receipt. Click here for information on how to contact a Hawaiian Airlines Customer Advocate. So that we may effectively meet these goals, we request that customers notify Hawaiian Airlines airport staff within four (4) hours after flight arrival of any baggage damage or loss claim arising from transportation on any of our flights. This notification is required to document the claim and to take immediate steps toward researching and resolving the claim. Our Contract of Carriage requires written notice of a claim within thirty (30) days of a flight if the claim does not involve personal injury or death. Claims for overcharges must be made within one (1) year of the ticket issue date. Fare Information Hawaiian Airlines' Reservations Department will offer, based on the information provided by the customer, the lowest available published fare for which the customer is eligible. Our agents will work with our customers to offer the lowest fare available for the itinerary planned (date of travel, class and flight, etc). Hawaiian Airlines recommends planning in advance. The lowest fares often require a purchase seven (7), fourteen (14), or twenty-one (21) days prior to departure, although at times low fares are offered which may require only a three (3) day advance purchase or no advance purchase. If customers plan in advance, there is a greater likelihood that low fare seats will be available on their preferred flights. The lowest fares are often nonrefundable and may require roundtrip travel and/or travel which requires return to the city of origin. Some low fares are offered based on the day of the week or the time of day or may have other restrictions. Reservation Changes or Cancellations Customers will be allowed to hold Transpacific reservations without purchase for forty-eight (48) hours guaranteed at the price quoted by Hawaiian Airlines over the telephone and will be allowed to cancel unticketed reservations for any reason, including finding lower fares through other outlets or carriers. Hawaiian Airlines reserves the right to cancel reservations that remain unticketed after forty-eight (48) hours. Hawaiian Airlines reserves the right to cancel any itinerary remaining on a trip for which a flight coupon is not used in the sequence ticketed, unless the passenger notifies Hawaiian Airlines of the change of plans before the scheduled departure of the flight segment not used. In those cases where we are informed in advance, and the ticket allows such cancellation, Hawaiian Airlines will make the necessary changes subject to any applicable fees. Prompt Ticket Refunds Hawaiian Airlines will issue refunds for eligible tickets within seven (7) business days for all credit card sales and within twenty (20) business days for cash sales, upon receipt of request and required documentation. Partially used or lost tickets may be refundable, subject to terms of our Contract of Carriage. Disclosure Hawaiian Airlines will disclose to the passenger the specific routing, any change in aircraft type, or operator on a code-shared flight bearing the same Hawaiian Airlines flight number for which flight information is requested or a reservation is made. To the extent Hawaiian Airlines has the information available at the time of the customer inquiry, we will provide the same information for any other air carrier on which Hawaiian Airlines makes a reservation or issues tickets. The rules and regulations relating to membership in Hawaiian Airlines Premier Club and HawaiianMiles frequent flyer program are provided to all members and are available at all times upon request. Annual redemption reports are available upon request to all HawaiianMiles members who have accumulated benefits within the preceding two (2) years. Upon request, Hawaiian Airlines will provide information on our aircraft-seating configuration, including seat size and pitch, for any flight. Accommodating Special Needs Hawaiian Airlines is dedicated to making our services available to everyone, subject to applicable laws and governmental restrictions. Unaccompanied Children Between the Continental USA and Hawaii : Children under 15 years of age who are not accompanied on the same flight and in the same compartment by a passenger 18 years of age or over are accepted for transportation. For travel wholly within the State of Hawaii : Children under 12 years of age who are not accompanied on the same flight and in the same compartment by a passenger 16 years of age or over are accepted for transportation for travel. Unaccompanied Children must be brought to the airport by a parent, guardian or responsible adult who shall stay with the child until enplanement and furnish evidence to Hawaiian Airlines that the child will be met by a parent, guardian or designated adult at the destination upon deplanement. Hawaiian Airlines will escort the unaccompanied child from the boarding of the aircraft until the child is met at the destination. Hawaiian Airlines requires identification and signature of the person meeting the unaccompanied child. Service charges and certain restrictions may apply. Disabled Travelers Hawaiian Airlines recommends that disabled passengers traveling with medical devices or requiring special services (such as oxygen during flight or the packaging of a wheelchair battery for shipment as checked baggage) make their reservations as early as possible and no later than forty-eight (48) hours in advance of their flight. In order to allow time for screening and pre-boarding processing, we recommend check-in at the airport no later than one (1) hour in advance of flight departure. Wheelchairs and other mobility devices accompanying disabled travelers will be accepted as cabin or checked baggage, free of charge. Check-in and surrender of devices that have special assembly or hazardous materials considerations must be accomplished at least one (1) hour before departure so that such devices may be properly disassembled and stowed. Hawaiian Airlines complies fully with the Air Carrier Access Act of 1986, as amended, and Part 382 of the Department of Transportation Air Carrier Regulations. To the extent allowed by Part 382, Hawaiian Airlines customer service and contract personnel are available to assist customers with disabilities in boarding, deplaning and connecting between flights. However, we do not provide full monitoring while waiting at the gate. If the customer requires this assistance, we recommend the customer arrange for a traveling companion. Likewise, if Hawaiian Airlines believes a passenger needs an attendant in order to ensure his or her safety, such as in the case of passengers traveling on stretchers or in incubators, those with disabilities that prevent understanding of or acting upon safety instructions, or those with an inability to assist in his or her own evacuation of the airplane, we will request that the customer arrange for a traveling attendant. All passengers may select any available seat in their ticketed class of service that has not been assigned to another passenger, subject to restrictions under Federal Aviation Administration safety requirements. Transfer service on and off the aircraft is provided using special chairs designed for aircraft aisles. Due to limited time between connecting flights we recommend use of wheelchairs provided by Hawaiian Airlines or our contract personnel for transportation between aircraft. However, if requested, the passenger's own wheelchair will be retrieved from the aircraft baggage compartment for use during layover. Upon arrival at the final destination, the passenger's own wheelchair will be made available at either the gate area upon deplanement or the baggage claim area, as requested by the passenger. Service Animals Service animals such as canines are permitted without charge with proper documentation or credible verbal assurances that they are rescue/bomb-sniffing/law enforcement animals or are providing assistance to a disabled person with mobility, visual or hearing disabilities. A service animal must occupy the floor space where the passenger sits and cannot obstruct an aisle or areas that must remain clear for emergency evacuation. Quarantine laws may apply to certain destinations. It is the customer's responsibility to ensure compliance with all entry regulations. Check-in and Boarding It is Hawaiian Airlines' policy to treat all customers with fairness and consistency. Upon any customer's request, Hawaiian Airlines employees will disclose our specific policies for handling oversold flights and will disclose whether or not the customer's flight is oversold, provided that information is available to the employee. Whenever it becomes necessary to deny boarding to a customer due to oversales, we will make every effort to remedy the customer's inconvenience, including but not limited to soliciting other passengers to release their seats in exchange for suitable compensation. Hawaiian Airlines requires that all passengers check-in no later than thirty (30) minutes prior to scheduled departure and be at the gate for boarding no later than fifteen (15) minutes prior to scheduled departure. If passenger is not at the gate for boarding fifteen (15) minutes prior to the scheduled departure time, Hawaiian Airlines reserves the right to re-assign the seat to another passenger or to cancel the passenger's reservations and assign available seats to other customers. Keeping Customers Informed We will notify our passengers in either the airport or on board our aircraft of any flight delays, cancellations or diversions as soon as any decision to make such a change is confirmed. In addition, Hawaiian Airlines employees will update passengers at minimum every twenty (20) minutes on the status of their flight, giving the estimated time of departure or the time when further information will be available. Hawaiian Airlines will ensure that employees responsible for providing information to customers have access to the latest information during irregular operations. If a flight is canceled we will use our best efforts to re-route our passengers on the next available flight, subject to the conditions stated in our Contract of Carriage and to the existence of participating interline ticketing agreements. For passengers delayed more than four (4) hours between the hours from 10:00 p.m. to 6:00 a.m. local time, Hawaiian Airlines will provide our passengers lodging, meals, local transportation and a phone call, subject to restrictions set forth in our Contract of Carriage. Ensuring Comfort and Safety Hawaiian Airlines will make every effort to provide food, water, restroom facilities and access to medical treatment for passengers on board an aircraft that is on the ground for an extended period of time with no access to a gate, consistent with passenger and employee safety. Hawaiian Airlines has prepared contingency plans addressing such circumstances for each of its destinations. To the greatest extent possible, consistent with our contingency plans, Hawaiian Airlines will work with other carriers and airport authorities to share facilities and make gates available. Prompt Baggage Delivery It is our goal to locate and return lost baggage to the owner within twenty-four (24) hours of the owner's arrival at their final destination. Hawaiian Airlines will make every effort to ascertain ownership and locate the owner for any unclaimed checked baggage. We recommend all passengers attach their name, address and telephone number on the outside and inside of each piece of checked baggage. For protection of all passengers, baggage is subject to inspection. Medication, cameras, jewelry, travel documents, keys, and other important personal items should be in the passenger's possession and should not be placed in checked baggage. Baggage Liability Limit Hawaiian Airlines, as a member of the Air Transport Association, supported the increase in the domestic baggage liability limits for lost or damaged luggage from US $1,250 per customer to US $2,800 per customer, the amount now set by regulation issued by the United State Department of Transportation. For international flights, liability for the loss, delay or damage of checked baggage shall be US $9.07 per pound, up to a maximum of US $640 per bag. Unchecked baggage liability shall be a maximum of US $400 per piece. Code Share Operations Hawaiian Airlines works closely with its partners to coordinate customer service policies and procedures. Hawaiian Airlines has reviewed the customer service plans of each of its code share partners to ensure comparable standard service levels and commitments. Hawaiian Airlines will assist customers in contacting these partners to resolve issues that arise as a result of travel on Hawaiian Airlines through code-sharing arrangements. For more detailed information on Hawaiian Airlines customer service policies and procedures, ask any employee for a copy of our Contract of Carriage or access the document online at www.hawaiianair.com/flightinfo/coc . Click here for information on how to contact a Hawaiian Airlines Customer Advocate. Additional Sources of Information For specific information on Honolulu International Airport including terminal and baggage claim areas, administration offices, restaurants and visitor information, go to: www.state.hi.us/dot/airports/index.htm . HOME Reservations Flight Schedule/Info Special Offers HawaiianMiles Programs/Services About Us Access My HawaiianMiles • Help/FAQ • Sitemap • Contact Us • Privacy Policy © 2006 Hawaiian Airlines