Hawaii Resort

Maui, Hawaii Vacations - Diamond Hawaii Resort and Spa Activities Site Shortcuts --------------- ONLINE RESERVATIONS --------------- HOT DEALS Hot Deals Sign-up --------------- RESORTS & HOTELS Islands of Hawaii - Oahu - Kauai - Maui - Big Island - Molokai Islands of Micronesia - Saipan New Zealand --------------- PACKAGES & PROMOTIONS --------------- PLAN YOUR STAY Golf Tennis Diving Water Sports Family Activities Shopping Events Calendar-- --------------- TRAVEL AGENTS --------------- TRAVEL PARTNERS --------------- MEETINGS & INCENTIVES Request for Information --------------- CONTACT US --------------- ABOUT US --------------- Site Map Privacy Policy Back to Home Page Resort features separate open-air full-service spa facilities for men and women with Japanese/German hydrotherapy "Kurhaus" health system, large Japanese-style (furo) bathtub, sauna, jacuzzi, waterfall massage, jet body shower and services; swimming pool and library offering a variety of publications and books with emphasis on Japanese and French art. Complimentary shuttle service to Wailea and Makena shopping, sporting activities which include Wailea Tennis Club featuring 11 hard courts and Makena Tennis Club with 6 hard courts, five championship golf courses-Wailea Blue, Gold and Emerald courses and Makena North and South, swimming, snorkling, and entertainment. Elleair Maui Golf Club Located in Kihei 808-874-0777 18-hole golf course. Hookipa Beach Park Famous international windsurfing beach, 20 minutes from Maui Beach Hotel. Famous international windsurfing beach, 20 minutes from Maui Beach Hotel. Pukalani Country Club/ Silversword Golf Course 360 Pukalani, Pukalani, Maui, Hawaii (808) 572-1314 Kaanapali Golf Courses - North 2290 Kaanapali Pkwy, Lahaina, HI 96761 808-661-3691 Home of the EMC Kaanapali Classic, this course challenges Senior PGA pros. Wailea Golf Club - Wailea Blue Course 120 Kaukahi St, Wailea, HI 96753 800-875-7450#800-328-MAUI Wailea's grand lady of golf, this course offers gorgeous ocean scenery, picturesque blossoms, fountains, and wide fairways. Wailea Golf Club - Wailea Emerald Course 100 Wailea Golf Club Dr, Wailea, HI 96753 800-875-7450#800-328-MAUI Known for its women-friendly attributes, this lush award-winning course offers a fabulous scenic layout for players of all skill levels. Wailea Tennis Club 131 Wailea Ike Place, Wailea, Maui, Hawaii 96753 (808) 879-1958 Eleven hard courts and gear rental. Makena Tennis Club 5415 Makena Alanui, Makena, Maui, Hawaii 96753 (808)879-8777 Six hard courts. Makena Golf Courses, North and South 5415 Makena Alanui, Makena, Maui, Hawaii 96753 (808) 879-3344 2 championship golf courses designed by Robert Trent Jones. Private golf lessons and clubhouse restaurant. Makena Big Beach Over a mile long and a hundred feet wide white sandy beach for swimming, body surfing and sunning. Shops at Wailea 3750 Wailea Alanui Drive, Wailea, Maui, Hawaii \t Over 60 shops and restaurants. Free parking. Black Rock Illusions Kaanapali Beach Hotel (808) 661-3424 Hula and magic dinner show starring Jody Barren and Kathleen. Home | Contact Us | Site Map | Privacy Policy

Hawaii Cruise Norwegian Cruise

Hawaiian Cruises Welcome to Orbitz.   Sign In    |    Register Now Cruise details Book A Cruise > Hawaiian Cruises Destination: Hawaii Departure Date: All Available Cruise Line: All Ship Name: Any Ship Cruise Length: Any Cruise Length Sorted By: Date Royal Hawaiian Liner Cruise Cunard Line – Queen Mary 2 Hawaii Southbound Cruise Norwegian Cruise Line – Norwegian Wind Cruise description: Discover Hilo, the county seat of the island of Hawaii, the youngest and largest in the Hawaiian chain. Views of snow-capped Mauna Keg can be seen from the ... Hawaii Cruise Norwegian Cruise Line – Pride of Aloha Cruise description: Toss a lei around your neck and explore the magnificent Hawaiian islands aboard the Pride of Aloha. Watch the sun rise over the pristine beaches, rainforest, ... Circle Hawaii Cruise Holland America Line – Amsterdam Cruise description: Enjoy a cruise like no other as you sail from sunny San Diego across azure seas, 'til one day you find paradise outside your window. Awaken to a new experience ... Hawaii Eastbound Cruise Royal Caribbean – Serenade of the Seas Cruise description: Begin your trip from Oahu, the location of famous Waikiki Beach and Diamond Head. Visit the Pearl Harbor Memorial as you journey to Kauai, the Garden Isle. ... Hawaii Cruise Princess Cruises – Island Princess Tahiti & Hawaii Cruise Princess Cruises – Tahitian Princess Hawaiian Islands Cruise Norwegian Cruise Line – Norwegian Wind Cruise description: Set sail for the beauty of Hawaii aboard the Norwegian Wind for 10 nights. From the snowcapped Mauna Kea to the thundering falls, Hilo is a charming town full ... Tahiti & Hawaii Cruise Princess Cruises – Tahitian Princess Hawaii Cruise Princess Cruises – Island Princess Circle Hawaii Cruise Holland America Line – Amsterdam Cruise description: Revel in a Hawaiian adventure on a 15-night cruise from San Diego on the Amsterdam. Trek from Hilo to Hawaii Volcanoes National Park, a rainforest encompassing ... Hawaii Cruise Norwegian Cruise Line – Pride of America Hawaii Cruise Norwegian Cruise Line – Pride of Aloha Cruise description: Cruise through a lush, tropical paradise on a 7-night sailing from Kahului aboard Pride of Aloha. In Honolulu, snorkel among coral reefs and a sunken volcano. ... Hawaii Cruise Norwegian Cruise Line – Pride of America Cruise description: Discover the lush beauty of Hawaii on a 7-night cruise from Honolulu on the Pride of America. In Hilo, stroll down Banyan Tree Drive, a lovely 1930s waterfront ... Hawaii & Tahiti Cruise Princess Cruises – Tahitian Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Adventure Cruise Norwegian Cruise Line – Norwegian Wind Hawaii Cruise Celebrity Cruises – Infinity Cruise description: Sail to the tropical paradise of Hawaii on a 14-night cruise from Los Angeles aboard Infinity. Lounge on Kauai's pristine beaches in lush settings. On Oahu, ... Hawaiian Islands Cruise Norwegian Cruise Line – Norwegian Wind Cruise description: Sail to a Hawaiian adventure on an 11-night cruise from Honolulu aboard Norwegian Wind. Visit Hawaii Volcanoes National Park near Hilo - you just might see ... Hawaii Cruise Norwegian Cruise Line – Pride of America Cruise description: Savor the lush beauty of Hawaii on a 7-night cruise from Honolulu aboard Pride of America. Stroll Hilo's lovely waterfront walk, Banyan Tree Drive, and stop in ... Hawaii Cruise Norwegian Cruise Line – Pride of America Hawaii Cruise Norwegian Cruise Line – Pride of America Cruise description: Explore the natural wonders of Hawaii on a 7-night cruise from Honolulu aboard Pride of America. On Maui, hike in the gorgeous Sacred Iao Valley, with its lush ... Hawaii Cruise Norwegian Cruise Line – Pride of America Hawaii Southbound Cruise Royal Caribbean – Serenade of the Seas Hawaii Westbound Cruise Carnival Cruise Lines – Carnival Spirit Hawaii Northbound Cruise Carnival Cruise Lines – Carnival Spirit Circle Hawaii Cruise Holland America Line – Amsterdam Circle Hawaii Cruise Holland America Line – Amsterdam Circle Hawaii Cruise Holland America Line – Zaandam Circle Hawaii Holiday Cruise Holland America Line – Zaandam Hawaii Cruise Royal Caribbean – Radiance of the Seas Cruise description: Sail to the tropical paradise of Hawaii on a 14-night cruise from San Diego aboard Radiance of the Seas. Go snorkeling or watch the whales off Maui. Lounge on ... Hawaii & Tahiti Cruise Princess Cruises – Tahitian Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Cruise Princess Cruises – Island Princess Hawaii Cruise Norwegian Cruise Line – Pride of America Hawaii Cruise Royal Caribbean – Radiance of the Seas Hawaii Cruise Holland America Line – Volendam Hawaii Cruise Norwegian Cruise Line – Pride of America Hawaii Cruise Norwegian Cruise Line – Pride of Hawaii Hawaii Cruise Norwegian Cruise Line – Pride of Hawaii Hawaii Southbound Cruise Carnival Cruise Lines – Carnival Spirit Hawaii Eastbound Cruise Carnival Cruise Lines – Carnival Spirit Hawaii Cruise Celebrity Cruises – Summit Hawaiian Escape Cruise Norwegian Cruise Line – Pride of Aloha Hawaiian Escape Cruise Norwegian Cruise Line – Pride of Aloha My picks Cruise FAQs Contact us Search by specials Search by cruise line Search by destination Search by ship/port Advanced search My Trips | My Account | Flight status | Site map | Contact Us | About Orbitz | Corporate Travel Solutions | Advertise on Orbitz Become an affiliate | Careers | Media | Low Fare Promise | Low Price Guarantee | Terms and conditions | Your Privacy Rights Flights | Hotels | Car Rental | Vacation Packages | Travel Deals | Travel Guides | Cruises Add Orbitz RSS feeds Orbitz guards your privacy and security. We're certified by TRUSTe and Verisign. © 2001 - 2005, Orbitz, LLC. All rights reserved. CST 2063530-50; Hawaii TAR-5627; Iowa 644; Nevada 2003-0387 ; Washington 602-102-724

Kauai HI

Customer Care | My Stuff Book Online or Call: 888-Travelocity Home Travel Info Center Flight Status Destination Guides Travelocity Business About Travelocity Flights Search Flights Top Deals Web Fares Low Fare Alert Last Minute Packages Hotels Search Hotels Top Deals Trip Ideas Popular Cities Cars/Rail Search Cars Search Rail Top Deals About Neighborhood Search Popular Car Destinations Vacation Packages Search Vacations Top Deals Disney Vacations Trip Ideas Cruises Search Cruises Search by Destination Search by Cruise Line Top Deals Ship Finder Last Minute Packages Search Deals Top Deals This Weekend Next Weekend Need Ideas? Activities Activities by Destination Top Hotel Deals in Kauai,Hawaii, HI Make a reservation at one of many Kauai hotels, and hula dance your way towards Hawaii's famous sunsets and fluted cliffs. Grand Hyatt Kauai Resort and Spa from $364 Located on a spectacular 50-acre oceanfront setting on Keoneloa Bay, the Grand Hyatt Kauai Resort and Spa is part of the world-famous Poipu Beach District. The resort is approximately 16 miles from Lihue Airport. More Hotel Info. Kauai Beach Hotel and Resort from $189 -KAUAIS OCEANFRONT RESORT SITUATED ON 25 LUSHLYLANDSCAPED ACRES ON KAUAIS LONGEST EXPLORING AND SANDYBEACH. THE RESORT OFFERS A CENTRAL CONVENIENT LOCATION TO THE AIRPORT, SHOPPING AND ALL OF KAUAI'S ACTIVITIES. More Hotel Info. More Great Deals - Guaranteed! Kauai Sands Hotel from $88 ResortQuest Islander on the Beach from $113 Kauai Coast Resort at the Beachboy from $174 Castle Kiahuna Plantation from $209 Kauai South Shore: Poipu ResortQuest at Poipu Kai from $216 Kauai South Shore: Poipu Castle Kaha Lani Resort from $219 Sheraton Kauai Resort from $220 Kauai South Shore: Poipu ResortQuest Waimea Plantation Cottages from $248 Kauai Napali Coast Kauai Marriott Resort and Beach Club from $259 Lihue Castle Poipu Shores from $269 Kauai South Shore: Poipu Castle Lanikai Resort from $369 Sheraton Princeville Resort from $451 Kauai North Shore: Princeville Check availability = Required * Hotel Only Flight + Hotel Book Flight + Hotel together and save! * From: To: LIH Choose a different city for your hotel I prefer to stay in a city other than my destination airport. 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(Maximum 6 travelers) Rooms: 1 2 3 4 Room 1: Adults (18+) Adults (18-64) 1 2 3 4 5 6 Children Children (2-17) 0 1 2 3 4 5 Seniors (65+) 0 1 2 3 4 5 6 Room 2: Adults (18+) Adults (18-64) 1 2 3 4 5 6 Children Children (2-17) 0 1 2 3 4 5 Seniors (65+) 0 1 2 3 4 5 6 Room 3: Adults (18+) Adults (18-64) 1 2 3 4 5 6 Children Children (2-17) 0 1 2 3 4 5 Seniors (65+) 0 1 2 3 4 5 6 Room 4: Adults (18+) Adults (18-64) 1 2 3 4 5 6 Children Children (2-17) 0 1 2 3 4 5 Seniors (65+) 0 1 2 3 4 5 6 Search Search Rates will be based on single or double occupancy. Extra person charges may apply. * Note: Rates shown above may not be available for your selected travel dates. Rates are based on the lowest average per night price for a two night stay based on double occupancy over a period of 45 days. Rates may not include taxes, service charges, fees, extra person charges, air or any other incidentals. Need Help with Your Booking? 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Air Hawaiian

Amazon.com: Kennedy's Hawaiian Air: Hawaii's pioneer airline: Books Your Store Books See All 32 Product Categories Your Account | Cart | Wish List | Help | Advanced Search | Browse Subjects | Bestsellers | The New York Times® Best Sellers | Magazines | Corporate Accounts | Amazon Shorts | Bargain Books | Used Books | Textbooks Search Amazon.com Books Web Search This item is not eligible for Amazon Prime, but over a million other items are. Join Amazon Prime today. Already a member? Sign in . 3 used & new from $68.10 Have one to sell? A9.com users save 1.57% on Amazon. Learn how . I own the rights to this title and would like to make it available again through Amazon. Kennedy's Hawaiian Air: Hawaii's pioneer airline (Paperback) by Ray Thiele Availability: Available from these sellers . 3 used & new available from $68.10 Product Details Paperback: 271 pages Publisher: Olomana Publishers; 1st ed edition (January 1, 1994) Language: English ISBN: 0964336502 Note: Gift-wrapping is not available for this item. Amazon.com Sales Rank: #2,099,666 in Books (See Top Sellers in Books ) Yesterday: #2,098,580 in Books (Publishers and authors: improve your sales ) Customers interested in this title may also be interested in: Sponsored Links: What is this? Fly Hawaiian Airlines Leading the Nation in Punctuality Named #1 in On-Time Performance www.HawaiianAirlines.com Hawaii Air Always Low Fares & No Service Fee. Flights fr. Phoenix to Hawaii Daily www.ATA.com Pioneer Flight You can save up to 40% on your Pioneer Flight today. www.Lowfares.com Feedback Customer Reviews Be the first person to review this item . Look for similar items by subject Kennedy, Stanley C i.e., each book must be in subject 1 AND subject 2 AND ... This Book and You Sign in to rate this item Write a Review | Write a So You'd Like To... Guide | Tell a Friend About This Item | Rate This Item Spec tacular Readers Never misplace your reading glasses again with the hip and stylish magnetic readers from CliC . Suggestion Box Your comments can help make our site better for everyone. If you've found something incorrect, broken, or frustrating on this page, let us know so that we can improve it. Please note that we are unable to respond directly to suggestions made via this form. If you need help with an order, please contact Customer Service . Please mark as many of the following boxes that apply: Product information is missing important details. Product information is incorrect. Propose corrections using our Online Catalog Update Form . The page contains typographical errors. The page takes too long to load. The page has a software bug in it. Content violates Amazon.com's policy on offensive language . Product offered violates Amazon.com's policy on items that can be listed for sale. Comments or Examples: Examples: Missing information such as dimensions and model number, typos, inaccuracies, etc. Where's My Stuff? • Track your recent orders . • View or change your orders in Your Account . Shipping & Returns • See our shipping rates & policies . • Return an item (here's our Returns Policy ). Need Help? • Forgot your password? Click here . • Redeem or buy a gift certificate. • Visit our Help department . Search Amazon.com Books Popular Music Music Downloads Classical Music DVD VHS Apparel Yellow Pages Movie Showtimes Toys Baby Computers Video Games Electronics Camera & Photo Software Tools & Hardware Office Products Magazines Sports & Outdoors Outdoor Living Kitchen Jewelry & Watches Beauty Gourmet Food Musical Instruments Health/Personal Care Pet Supplies Travel Cell Phones & Service Outlet Auctions zShops Everything Else Automotive for Amazon.com Home | Directory of All Stores Our International Sites: Canada | United Kingdom | Germany | Japan | France | China Help | Shopping Cart | Your Account | Sell Items | 1-Click Settings Investor Relations | Press Room | Careers Conditions of Use | Privacy Notice © 1996-2006, Amazon.com, Inc. or its affiliates

Air Hawaiian

Customers First: Hawaiian Airlines Participates in ATA Customer Service Agreement Help/FAQ Sitemap Our Customer Service Commitment About Us Customer Service Commitment Investor Relations News Releases Corporate Info & Fact Sheet History Contact Us Privacy Policy Business Ethics and Conduct Help/Frequently Asked Questions Customer First A Service Commitment * * * Effective December 15, 1999 * * * Contract of Carriage | Responsiveness | Fare Information Reservation Changes or Cancellations | Prompt Ticket Refunds | Disclosure Accommodating Special Needs: Unaccompanied Children , Disabled Travelers , Service Animals Check-in and Boarding | Keeping Customers Informed | Ensuring Comfort and Safety Prompt Baggage Delivery | Baggage Liability Limit | Code Share Operations Additional Sources of Information | Seat Configuration Hawaiian Airlines, Inc. is committed to delivering superior service by making air travel an easy and positive experience for every customer. Our passengers' comfort is of utmost importance to us, second only to our concern for their safety. Since 1929, our company has built an unmatched reputation for safety and hospitality. In 1999, the Air Transport Association (ATA) and its member carriers developed CUSTOMER FIRST, an Airline Customer Service Commitment. Hawaiian Airlines' commitment to participate in this program and strive to further improve our service demonstrates our ongoing dedication and focus on improving air travel. All of our employees receive training so that the commitments contained in this Customer First service plan are implemented in a manner that reflects Hawaiian's commitment to serving our customers at levels set forth in this plan. Our Customer First training plan covers customer service skills, job-specific technical skills, service recovery skills and aligning service standards and expectations with our company vision, values and critical success factors. Implementing our pledge to provide service to our passengers beyond common carrier duties and consistent with our policy of putting the customer first, Hawaiian Airlines sets forth the following commitments to our customers: Contract of Carriage While this Customer First document outlines in general terms Hawaiian's commitment to certain customer service standards, specific policies and procedures are contained in our Contract of Carriage and tariffs. Our Contract of Carriage provides detailed company policies pertaining to passenger rights in domestic operations. Passenger rights on international flights are documented in our tariffs. Both the Contracts of Carriage and the tariffs are incorporated by reference on any Hawaiian Airlines travel document. Copies of our Contract of Carriage, tariffs and this document are available at our ticket offices, airport ticket counters and our web site ( www.hawaiianair.com/flightinfo/coc/ ) or by request through any licensed travel agency. Responsiveness Hawaiian Airlines is dedicated to keeping passengers informed, to responding to issues raised by our customers and to resolving those issues expediently. It is Hawaiian Airlines' goal to respond substantively to complaints within thirty (30) business days of receipt. Click here for information on how to contact a Hawaiian Airlines Customer Advocate. So that we may effectively meet these goals, we request that customers notify Hawaiian Airlines airport staff within four (4) hours after flight arrival of any baggage damage or loss claim arising from transportation on any of our flights. This notification is required to document the claim and to take immediate steps toward researching and resolving the claim. Our Contract of Carriage requires written notice of a claim within thirty (30) days of a flight if the claim does not involve personal injury or death. Claims for overcharges must be made within one (1) year of the ticket issue date. Fare Information Hawaiian Airlines' Reservations Department will offer, based on the information provided by the customer, the lowest available published fare for which the customer is eligible. Our agents will work with our customers to offer the lowest fare available for the itinerary planned (date of travel, class and flight, etc). Hawaiian Airlines recommends planning in advance. The lowest fares often require a purchase seven (7), fourteen (14), or twenty-one (21) days prior to departure, although at times low fares are offered which may require only a three (3) day advance purchase or no advance purchase. If customers plan in advance, there is a greater likelihood that low fare seats will be available on their preferred flights. The lowest fares are often nonrefundable and may require roundtrip travel and/or travel which requires return to the city of origin. Some low fares are offered based on the day of the week or the time of day or may have other restrictions. Reservation Changes or Cancellations Customers will be allowed to hold Transpacific reservations without purchase for forty-eight (48) hours guaranteed at the price quoted by Hawaiian Airlines over the telephone and will be allowed to cancel unticketed reservations for any reason, including finding lower fares through other outlets or carriers. Hawaiian Airlines reserves the right to cancel reservations that remain unticketed after forty-eight (48) hours. Hawaiian Airlines reserves the right to cancel any itinerary remaining on a trip for which a flight coupon is not used in the sequence ticketed, unless the passenger notifies Hawaiian Airlines of the change of plans before the scheduled departure of the flight segment not used. In those cases where we are informed in advance, and the ticket allows such cancellation, Hawaiian Airlines will make the necessary changes subject to any applicable fees. Prompt Ticket Refunds Hawaiian Airlines will issue refunds for eligible tickets within seven (7) business days for all credit card sales and within twenty (20) business days for cash sales, upon receipt of request and required documentation. Partially used or lost tickets may be refundable, subject to terms of our Contract of Carriage. Disclosure Hawaiian Airlines will disclose to the passenger the specific routing, any change in aircraft type, or operator on a code-shared flight bearing the same Hawaiian Airlines flight number for which flight information is requested or a reservation is made. To the extent Hawaiian Airlines has the information available at the time of the customer inquiry, we will provide the same information for any other air carrier on which Hawaiian Airlines makes a reservation or issues tickets. The rules and regulations relating to membership in Hawaiian Airlines Premier Club and HawaiianMiles frequent flyer program are provided to all members and are available at all times upon request. Annual redemption reports are available upon request to all HawaiianMiles members who have accumulated benefits within the preceding two (2) years. Upon request, Hawaiian Airlines will provide information on our aircraft-seating configuration, including seat size and pitch, for any flight. Accommodating Special Needs Hawaiian Airlines is dedicated to making our services available to everyone, subject to applicable laws and governmental restrictions. Unaccompanied Children Between the Continental USA and Hawaii : Children under 15 years of age who are not accompanied on the same flight and in the same compartment by a passenger 18 years of age or over are accepted for transportation. For travel wholly within the State of Hawaii : Children under 12 years of age who are not accompanied on the same flight and in the same compartment by a passenger 16 years of age or over are accepted for transportation for travel. Unaccompanied Children must be brought to the airport by a parent, guardian or responsible adult who shall stay with the child until enplanement and furnish evidence to Hawaiian Airlines that the child will be met by a parent, guardian or designated adult at the destination upon deplanement. Hawaiian Airlines will escort the unaccompanied child from the boarding of the aircraft until the child is met at the destination. Hawaiian Airlines requires identification and signature of the person meeting the unaccompanied child. Service charges and certain restrictions may apply. Disabled Travelers Hawaiian Airlines recommends that disabled passengers traveling with medical devices or requiring special services (such as oxygen during flight or the packaging of a wheelchair battery for shipment as checked baggage) make their reservations as early as possible and no later than forty-eight (48) hours in advance of their flight. In order to allow time for screening and pre-boarding processing, we recommend check-in at the airport no later than one (1) hour in advance of flight departure. Wheelchairs and other mobility devices accompanying disabled travelers will be accepted as cabin or checked baggage, free of charge. Check-in and surrender of devices that have special assembly or hazardous materials considerations must be accomplished at least one (1) hour before departure so that such devices may be properly disassembled and stowed. Hawaiian Airlines complies fully with the Air Carrier Access Act of 1986, as amended, and Part 382 of the Department of Transportation Air Carrier Regulations. To the extent allowed by Part 382, Hawaiian Airlines customer service and contract personnel are available to assist customers with disabilities in boarding, deplaning and connecting between flights. However, we do not provide full monitoring while waiting at the gate. If the customer requires this assistance, we recommend the customer arrange for a traveling companion. Likewise, if Hawaiian Airlines believes a passenger needs an attendant in order to ensure his or her safety, such as in the case of passengers traveling on stretchers or in incubators, those with disabilities that prevent understanding of or acting upon safety instructions, or those with an inability to assist in his or her own evacuation of the airplane, we will request that the customer arrange for a traveling attendant. All passengers may select any available seat in their ticketed class of service that has not been assigned to another passenger, subject to restrictions under Federal Aviation Administration safety requirements. Transfer service on and off the aircraft is provided using special chairs designed for aircraft aisles. Due to limited time between connecting flights we recommend use of wheelchairs provided by Hawaiian Airlines or our contract personnel for transportation between aircraft. However, if requested, the passenger's own wheelchair will be retrieved from the aircraft baggage compartment for use during layover. Upon arrival at the final destination, the passenger's own wheelchair will be made available at either the gate area upon deplanement or the baggage claim area, as requested by the passenger. Service Animals Service animals such as canines are permitted without charge with proper documentation or credible verbal assurances that they are rescue/bomb-sniffing/law enforcement animals or are providing assistance to a disabled person with mobility, visual or hearing disabilities. A service animal must occupy the floor space where the passenger sits and cannot obstruct an aisle or areas that must remain clear for emergency evacuation. Quarantine laws may apply to certain destinations. It is the customer's responsibility to ensure compliance with all entry regulations. Check-in and Boarding It is Hawaiian Airlines' policy to treat all customers with fairness and consistency. Upon any customer's request, Hawaiian Airlines employees will disclose our specific policies for handling oversold flights and will disclose whether or not the customer's flight is oversold, provided that information is available to the employee. Whenever it becomes necessary to deny boarding to a customer due to oversales, we will make every effort to remedy the customer's inconvenience, including but not limited to soliciting other passengers to release their seats in exchange for suitable compensation. Hawaiian Airlines requires that all passengers check-in no later than thirty (30) minutes prior to scheduled departure and be at the gate for boarding no later than fifteen (15) minutes prior to scheduled departure. If passenger is not at the gate for boarding fifteen (15) minutes prior to the scheduled departure time, Hawaiian Airlines reserves the right to re-assign the seat to another passenger or to cancel the passenger's reservations and assign available seats to other customers. Keeping Customers Informed We will notify our passengers in either the airport or on board our aircraft of any flight delays, cancellations or diversions as soon as any decision to make such a change is confirmed. In addition, Hawaiian Airlines employees will update passengers at minimum every twenty (20) minutes on the status of their flight, giving the estimated time of departure or the time when further information will be available. Hawaiian Airlines will ensure that employees responsible for providing information to customers have access to the latest information during irregular operations. If a flight is canceled we will use our best efforts to re-route our passengers on the next available flight, subject to the conditions stated in our Contract of Carriage and to the existence of participating interline ticketing agreements. For passengers delayed more than four (4) hours between the hours from 10:00 p.m. to 6:00 a.m. local time, Hawaiian Airlines will provide our passengers lodging, meals, local transportation and a phone call, subject to restrictions set forth in our Contract of Carriage. Ensuring Comfort and Safety Hawaiian Airlines will make every effort to provide food, water, restroom facilities and access to medical treatment for passengers on board an aircraft that is on the ground for an extended period of time with no access to a gate, consistent with passenger and employee safety. Hawaiian Airlines has prepared contingency plans addressing such circumstances for each of its destinations. To the greatest extent possible, consistent with our contingency plans, Hawaiian Airlines will work with other carriers and airport authorities to share facilities and make gates available. Prompt Baggage Delivery It is our goal to locate and return lost baggage to the owner within twenty-four (24) hours of the owner's arrival at their final destination. Hawaiian Airlines will make every effort to ascertain ownership and locate the owner for any unclaimed checked baggage. We recommend all passengers attach their name, address and telephone number on the outside and inside of each piece of checked baggage. For protection of all passengers, baggage is subject to inspection. Medication, cameras, jewelry, travel documents, keys, and other important personal items should be in the passenger's possession and should not be placed in checked baggage. Baggage Liability Limit Hawaiian Airlines, as a member of the Air Transport Association, supported the increase in the domestic baggage liability limits for lost or damaged luggage from US $1,250 per customer to US $2,800 per customer, the amount now set by regulation issued by the United State Department of Transportation. For international flights, liability for the loss, delay or damage of checked baggage shall be US $9.07 per pound, up to a maximum of US $640 per bag. Unchecked baggage liability shall be a maximum of US $400 per piece. Code Share Operations Hawaiian Airlines works closely with its partners to coordinate customer service policies and procedures. Hawaiian Airlines has reviewed the customer service plans of each of its code share partners to ensure comparable standard service levels and commitments. Hawaiian Airlines will assist customers in contacting these partners to resolve issues that arise as a result of travel on Hawaiian Airlines through code-sharing arrangements. For more detailed information on Hawaiian Airlines customer service policies and procedures, ask any employee for a copy of our Contract of Carriage or access the document online at www.hawaiianair.com/flightinfo/coc . Click here for information on how to contact a Hawaiian Airlines Customer Advocate. Additional Sources of Information For specific information on Honolulu International Airport including terminal and baggage claim areas, administration offices, restaurants and visitor information, go to: www.state.hi.us/dot/airports/index.htm . HOME Reservations Flight Schedule/Info Special Offers HawaiianMiles Programs/Services About Us Access My HawaiianMiles • Help/FAQ • Sitemap • Contact Us • Privacy Policy © 2006 Hawaiian Airlines