Hawaii Condos and Homes

Wailea vacation condos hawaii Vacation discount Condos rentals Maui hawaii Wailea Condos on Maui Hawaii. Maui Condos rentals or hotels. Travel Hawaii for discount condos or hotels in Wailea Maui RBC Travel Management's Online Availability & Booking RBC Travel Management World Wide bookings for Hotels, flights, cars/limos, vacation packages, weekly deals. cruises, quick getaways, resorts & spas and more. Maui Hawaii Vacation Condos and Rentals also available below. Maui and Kauai Reservations 1-800-207-3565 Mail To: Maui reservations or Kauai reservations Maui Hawaii Condos and Homes Links Hawaii Vacation Condos Questions about Maui? Get more info. here! Great Hawaii pictures on Maui Great short video Maui Hawaii Beautiful Maui Vacation Homes Maalaea Bay condo Special Kauai Hawaii Condos and Homes Links Kauai Condos Kauai South Shore condos Kauai North Shore Vacation Rentals Kauai East Shore Vacation Rentals Kauai Map Kauai condo and hotels map Kauai map of condos and hotels in Poipu Kauai map of condos and hotels in Princeville Kauai map of condos and hotels in Kapaa & Wailua Kauai map of condos and hotels in Lihue More Maui condo information News, Weather, Activities, and Links Maui Hawaii. West Maui: Kaanapali, Lahaina, Napili, Kapalua South Maui: Makena, Kihei, Wailea, Maalaea Bay More Maui Rentals More Kihei Condos More Wailea Vacation Condos More Napili Vacation Condos Maalaea Bay Vacation condos Napili Village Vacation Rentals Kihei Kai Vacation condos Hale Hui Kai Vacation condos Kaanapali Royal vacation rentals Wailea Vacation Condos Hawaii Vacation rentals MAUI VACATION RENTALS AND CONDOS ON MAUI HAWAII IN WAILEA. Wailea and Makena Vacation discount Condos Hawaii Vacation Packages and Specials 1-800-207-3565 Wailea & Makena Maui Vacation Condos Rentals Homes. Wailea Makena Maui Vacation Condos below. Hundreds of beautiful discount condos and homes for rent. Located on Maui Hawaii in Wailea, Makena, Kihei, Napili, Kaanapali, Lahaina, Kahana, Kapalua, Haiku Hawaii Vacation Condos Inc. Click on the name of any Wailea or Makena vacation rental to go to pictures and information -- prices depend on the time of season and view. Click here to book Hotels, Air and Cars on line on all the Islands or call to get personalized help on Maui and Kauai condos. Hotel, Air and Car Online Bookings. or click on links below for Maui condos. Select an area of Maui or Kauai Hawaii from the dropdown list [Select An Area of Maui or Kauai] Kihei Condos Wailea Condos Napili Condos Maalaea Bay Condos Kaanapali,Honokowai Lahaina, Kapalua Kahana Maui Homes More Maui Homes Kauai condos Kauai South shore condos Kauai North shore condos Kauai East shore condos Maui Pictures Maui MPG Movies News,Weather,Maps Wailea & Makena Vacation Condos (Prices subject to change with out notice. Rates depend on condo size, # of people, # of nights (min. stays may apply), season and view. We can not guarantee a unit, but would be happy to request one for you.) Pictures are only representative of samples of condos and does not indicate any particular vacation condo or decor. 1. Grand Champions Golf & Tennis Villas Maui 1Br/2Ba, 2Br/2Ba, 3Br golf course view, garden view or distant oceanview 1Br/2Ba Special $150 high/$130 low 2Br Special $185 high/$165 low ( non smoking) Additional Grand Champions $135 to $330 depending on size. 2. Wailea Ekahi Maui Hawaii Studio, 1Br, 2Br ocean view or garden view available at different rates. From $130 to $400 Depending on size. 3. Palms at Wailea Maui Hawaii 1Br/2Ba, 2Br/2Ba garden view, oceanview. From $135 to $295.. Discounted condos available. Specials - 1Br/2Ba $140 high/$160 low , 2Br/2Ba $165 low / $185 high garden view, oceanview. 4. Wailea Ekolu Maui Hawaii 2Br/2Ba oceanview, garden. 2br/2ba Specials From $145 low/$185 high. More 1BR & 2BR open from $135 to $265 Discounts available in low season. 5. Makena Surf Maui Hawaii - 1BR, 2Br & 3Br ocean front and ocean views. Rates are $350 to $600 for luxury ocean front property. World class travelers. Discounts available in low season. 6. Wailea Elua Village Maui Hawaii 1BR, 2BR, 3BR garden, ocean view, oceanfront and prime oceanfront- Wailea Elua Village is 24 acres of spacious tropical grounds. Rates from $245 to $800 depending on the size of condo and view. Discounts available during low season. 7. Polo Beach Club Maui Hawaii 1BR/2BA, 2BR/2BA ocean view, oceanfront rates from $325 to $500 depending on view and size. Discounts available during low season. Click on thumbnails to see larger Maui Hawaii pictures. Travel Links : Privacy Policy: Hawaii Vacation Condos Inc. will not give or sell any information provided by you to third party

Lahaina Luau, Front Street,

Old Lahaina Luau, Front Street, Lahaina, Maui - Hawaii Diary - May 2000  You are here: About > Travel > Hawaii / South Pacific for Visitors > Maui / Molokai / Lanai > Maui > Old Lahaina Luau, Front Street, Lahaina, Maui - Hawaii Diary - May 2000 Travel Go Hawaii Essentials Which Hawaiian Island Suits You Best? Clickable Map of the Hawaiian Islands Beach Guide Hawaii Pictures Clickable Map of Maui, Hawaii Topics A Hawaii Vacation Planner Big Island of Hawaii Kauai Maui / Molokai / Lanai Oahu / Honolulu / Waikiki South Pacific Culture, History & Language Hawaii Lodging Hula Luau Maps and Weather Pearl Harbor Photos, Video & Cams Recipes Shopping and Gifts Buyer's Guide Tastes of Paradise from Hilo Hattie HilHilo Hattie Dresses and Sarongs Multi-Day Guided Tours Top Hawaii Guidebooks Top Maui / Molokai / Lanai Guidebooks Forums Help FREE Newsletter Sign Up Now for the Hawaii / South Pacific for Visitors newsletter! See Online Courses   Search Hawaii / South Pacific for Visitors Hawaii Diary 2000 Part 9: Old Lahaina, Luau, Front Street, Lahaina, Maui Thursday evening we attended the Old Lahaina Luau, widely recognized asHawaii's oldest and most authentic luau. The luau has moved its location since our lastvisit. It is now located on the beach on Front Street in Lahaina near the Cannery Mall. Hawaii Diary 2000 Part 1: Overview Part 2: Arrival, the Hard Way Part 3: Mighty Mo and Downtown Honolulu Part 4: Circle Island Adventure on Oahu Part 5: Oahu's Leeward Shore Part 6: Oahu in Pictures Part 7: Off to Maui Part 8: West Maui's Rugged North Shore Part 9: Old Lahaina Luau, Lahaina, Maui Part 10: In Celebration of Canoes, Lahaina, Maui Part 11: Maui's Kihei Coast Part 12: Haleakala and Upcountry Maui Part 13: A Day of Rest on Maui Part 14: Molokai for a Day Part 15: Hana, Maui and Beyond Part 16: Sunset Sail in Paradise Part 17: Hawaii Diary 2000 Retrospective The evening begins with a flower lei greeting and cocktails.There is anopen bar throughout the evening. All drinks are included in your fee. All seats arepre-assigned, so there is no need to try to beat the crowds in order to get a good seat.What you might wish to consider is making your reservation well in advance of your trip toHawaii. That, above all else, will ensure you a good seat for the after-dinner show. Craft Demonstration Photo by John Fischer During this part of the evening you can wander the grounds, watch Hawaiiancraft demonstrations and take in a beautiful sunset. At around 6:30 the imu presentation is held where the Kalua Pua`a isunearthed from its underground oven. Kalua Pua`a Photo by John Fischer The pork has been cooking since morning in this traditional Hawaiianmethod of preparation. As you return to your seat, your host escorts your table to the hale a`i(eating house) where many traditional Hawaiian and western foods are served buffet style.Traditional luau favorites include chicken long rice, mahi mahi, poke (marinated raw ahituna), lomi lomi salmon (salmon bits with tomatoes and onions), haupia (coconut pudding)and of course, the Kalua Pua`a. Next Page After Dinner Entertainment Page1, 2 From John Fischer , Your Guide to Hawaii / South Pacific for Visitors . FREE Newsletter. Sign Up Now! Advertisement Most Popular Nudist Beaches in Hawaii Hawaii Photos Hawaii Pictures Life's a Beach in Hawaii - Our collection of photos of peopl... Hawaiian Island Scorecard What's Hot Top Picks in Hawaiian Coffee Kamehameha the Great Kalua Pig Waikiki Beach, Oahu - Life's a Beach in Hawaii - Hawaii Beac... Best Beaches 1999 Related Topics Air Travel Cruises Honeymoons / Romantic Getaways Surfing / Bodyboarding Travel with Kids   Topic Index | Email to a Friend Our Story | Be a Guide | Advertising Info | Work at About | Site Map | Icons | Help User Agreement | Ethics Policy | Patent Info. | Privacy Policy | Kids' Privacy Policy ©2006 About, Inc., A part of The New York Times Company . All rights reserved. Around About Tips to Losing Weight Guide to Distance Learning How to Travel for Less PHOTOS: Italy PHOTOS: Hybrid Cars What's Hot Top Picks in Hawaiian Coffee Kamehameha the Great Kalua Pig Waikiki Beach, Oahu - Life's a Beach in Hawaii - Hawaii Beac... Best Beaches 1999 Headlines 2006 Special Packages on Kauai For travelers considering a visit to the Garden Isle of... Plumeria Photos from Hawaii Plumeria is the most common flower that you'll find in... You Won't See This Sign at Home! This certainly isn't a sign that you've ever seen near... Atlantis Submarine Tour Maui Since I had just experienced the Atlantis Submarine Tour on...

Hawaii hotel that you

Maui Hotel*Maui Hawaii Hotel Vacations*Hawaii Vacations*Maui Vacations*Hawaii Luxury Resort Hotel Maui Hotel & Hawaii Vacations * Maui hotel resort & spa offers luxury vacations in Maui, Hawaii. Maui coast hotel is perfect for weddings & honeymoon vacations. Luxury Maui Hotel & Spa At the end of the Hana Highway, on the lush eastern coast of Maui, is the legendary AAA Four Diamond Hotel Hana-Maui and Honua Spa, where tranquility is a way of life. This luxury resort has long been known as a favorite Hawaiian vacation retreat for generations of travelers seeking a serene and enchanting escape. Hana is the perfect location for honeymoons, romantic getaways, and small weddings. The Resort reflects a wonderful blend of Hawaiian heritage and the unspoiled natural beauty that makes Hana such a special place. Luxury accommodations include spacious, bungalow-style Bay Cottage Suites with patios and romantic, plantation-style Sea Ranch cottages that offer dramatic ocean and mountain views. Honua Spa Condé Nast Johansen's Most Excellent Spa Hotel in the USA May 1 - 6, 2006 Visions of Paradise Photography Seminar with Robert Glenn Ketchum Located on an acre of landscaped grounds, the intimate Honua Spa takes advantage of the spectacular views of Hana Bay. Here, guests can enjoy the ultimate in nurturing with massage, facials, and body treatments. The spa features steam rooms, cold plunge, aquatic therapy pool, lava rock whirlpool and more. Enjoy horseback riding along the Hana coast, complimentary daily yoga classes, tennis, snorkeling, Hawaiian cultural activities, or relaxing at nearby Hamoa Beach -- described by James Michener as "the most perfect crescent beach in the Pacific." Hotel Hana-Maui is the Hawaii hotel that you have always dreamed about. You will experience time slowing down and the rejuvenation of your soul in an unspoiled Hawaiian paradise. Book your Hawaiian holiday online now. Charter flights are available on Air Links! About Us : Contact Us : Sister Resorts : Awards : Media : Travel Agents : Guest Comments : Links : Mailing List Maui Hawaii Hotel & Hawaii Vacations Summary: Travel to Maui, Hawaii and visit Mauis award-winning luxury hotel, Hotel Hana-Maui at Hana Ranch. The Maui hotel is located at the end of the Hana Highway and is considered one for the top 10 most beautiful drives in North America. Find luxury Maui accommodations with our loving restored resort hotel featuring an eclectic mix of Hawaiian history and cultures. Maui accommodations include the Plantation House, which is a great location for weddings and small meetings, the Sea Ranch Cottages, which are duplex style on an ocean bluff, and the Bay Cottages, with some overlooking Hana Bay. Maui coast hotel. Our 4 star resort offers luxury accommodations perfect for Maui weddings, honeymoons, and luxury spa resort vacations. Honua Spa Maui - Hawaii wellness vacations. If youre looking for a wellness vacation, come and be pampered at the new Maui hotel spa - Honua Spa. Voted Hawaiis best new spa by Luxury Spa Finder Magazine. Enjoy a luxury spa vacation with wonderful spa therapies. Our Maui hotel also offers Hawaii vacation spa packages and deals including the Wellness Escape Spa Package. Hotel Hana Maui features many wonderful amenities. Dine at the Hotel Hana Maui Ka'uiki restaurant and enjoy a tantalizing blend of Pacific Island and regional Maui cuisine. The menu features fresh fish from the Hawaiian waters and locally grown produce from the island of Maui. Enjoy activities on your Maui vacation like sunning and playing at Hamoa Beach, horseback riding, jeep tours, hiking, and Maui snorkeling. Find the best Maui vacations, Hawaii vacations, and Hawaii vacation packages. Find luxury lodging in Hana, Maui, Hawaii. Book Maui hotels. Find Maui accommodations booking. Come and visit us at the end of the Hana Highway and enjoy a luxury 4 star resort vacation in the paradise that is Hana, Maui, Hawaii. FREE counter and Web statistics from sitetracker.com

Hawaiian Recipes Seafood Glossary

Hawaii Food Glossary - Luau Foods and Recipes  You are here: About > Travel > Hawaii / South Pacific for Visitors Travel Go Hawaii Essentials Which Hawaiian Island Suits You Best? Clickable Map of the Hawaiian Islands Beach Guide Hawaii Pictures Clickable Map of Maui, Hawaii Topics A Hawaii Vacation Planner Big Island of Hawaii Kauai Maui / Molokai / Lanai Oahu / Honolulu / Waikiki South Pacific Culture, History & Language Hawaii Lodging Hula Luau Maps and Weather Pearl Harbor Photos, Video & Cams Recipes Shopping and Gifts Buyer's Guide Tastes of Paradise from Hilo Hattie HilHilo Hattie Dresses and Sarongs Multi-Day Guided Tours Top Hawaii Guidebooks Top Maui / Molokai / Lanai Guidebooks Forums Help FREE Newsletter Sign Up Now for the Hawaii / South Pacific for Visitors newsletter! See Online Courses   Search Hawaii / South Pacific for Visitors Hawaiian Food Glossary Part 2: Luau Foods and Recipes When visiting Hawaii, you will encounter many foods names and terms that may seem quite foreign to you. This is due to the fact that Hawaii is such a melting pot of cultures from around the world, with influences from the Chinese, Filipino, Hawaiian, Japanese, Korean, Portuguese, Puerto Rican, Samoan, Thai, Vietnamese and others. In this series, we take a look at some of the common foods and food terms that you'll find in the islands. Related Resources Hawaiian Recipes Seafood Glossary From Other Guides Asian Seafood Recipes Hawaiian Grilling Japanese Seafood Recipes Planning a Hawaiian Luau In this second part of ourseries, we look at the foods that you are likely to find at one or more of themany luaus throughout Hawaii. While you won't find every one of these foods atevery individual luau, we're confident that we have covered most of the foodsthat you are likely to find at any luau that you choose. In the event that you wouldlike to try to cook some of these foods yourself, we've included links torecipes for most of the dishes listed. At the end of the glossary we providelinks to several related books of interest. Luau Foods Cocktails & Tropical Drinks Check out our recipes for such great tropical favorites as Mai Tai's, Pia Colada's, Blue Hawaii's, Lava Flow's and many more. Banana Bread This favorite made with mashed ripe bananas is often offered at luaus. Banana / Coconut / Guava Cake You'll probably find one of these tropical flavored cakes at almost any luau that you attend in Hawaii. Char Siu These delicious rich, red spareribs are a favorite thanks to the Chinese immigrants to Hawaii. Chicken Adobo (recipe from Hawaii's own Governor Ben Cayatano) This national dish of the Philippines is a favorite at luaus. It is a stew with chicken and pork (or beef, shellfish) in a sauce of white vinegar, soy sauce, garlic, and peppercorns. Chicken Katsu Japanese style fried chicken most often served with Tonkatsu sauce. Chicken Long Rice Another staple at most luaus, this Chinese side-dish is made with chicken and long rice, oriental vermicelli, or saifun (bean strands). Chicken Lu`au A Hawaiian favorite made with chicken cooked with taro leaves (or spinach) and coconut milk Corn Chowder A modern Hawaiian favorite made with chicken stock, potatoes, onion, celery and creamed corn. Fried Rice A standard of Chinese cuisine, fried rice can be made with meat or seafood and a wide assortment of vegetables. Haupia A traditional Hawaiian coconut flavored dessert that is best described as a "stiff pudding". Huli-Huli Chicken Hawaii's own version of barbecued chicken is cooked with Huli-Huli Sauce (made with pure Hawaiian brown sugar cane along with soy sauce, fresh ginger and more). Kalua Pig (make at home recipe) Kalua Pig (cooked in an imu - underground oven) The featured dish at every luau, Kalua Pig is slow-cooked whole in an imu (underground oven) for many hours. Kim Chee Great as a dip for pupu's (appetizers) or a stand-alone side dish, Korean style Kim Chee is made of fresh island cabbage, chili peppers, ginger, garlic and other seasonings. Kulolo A Hawaiian pudding made of taro, brown sugar and coconut milk. Lau Lau Salt butterfish, beef, chicken or pork wrapped in taro or ti leaves and then steamed. Lomi Lomi Salmon From the Hawaiian words to massage, knead or rub, Lomi Lomi Salmon is made with cold diced salmon, tomatoes and onion. It is found at almost every luau in the islands. Lu`au Taro leaves, often baked with coconut cream and chicken or octopus; the word eventually came to mean a Hawaiian feast, which is also known as 'aha'aina or pa'ina. Macaroni Salad (Island Style) A mainland favorite brought to Hawaii is served at many luaus. Like many salads, it can be made many different ways. Mahi Mahi with Teriyaki Sauce Marinade Sauteed Mahi Mahi Seared Toasted Macadamia Nut Mahi Mahi with Citrus Ako-Miso Sauce This Hawaiian favorite white, sweet, moderately dense fish is most often served at luaus either baked or sauted. Mango Bread This version of mango bread is from a recipe by Hawaii's most famous chef, Sam Choy. Pineapple Still grown in Hawaii, fresh pineapple can almost always be found at a luau, often in chunks at the salad area. Pipikaula Hawaiian-style beef jerky Poi One of the staple foods of the Hawaiian diet, poi is a thick, purple-colored paste made by pounding taro. Poi can be bought fresh or "day-old," which allows a sour flavor to develop. Poi is labeled "one-finger," "two-finger" or "three-finger" to describe its consistency--the thicker the poi, the fewer fingers needed to scoop it up. Today, is it used in many Hawaiian recipes or served as a side dish. Poi Dinner Rolls These delicious purple-colored rolls made from taro flour are a staple at almost every luau. If you know of a good recipe, let me know! Poke Most often seen made with the freshest raw ahi (tuna), poke makes a great pupu (appetizer) for any meal. Portuguese Bean Soup A delicious soup made with cabbage, kidney beans and Portuguese sausage. Portuguese Sweet Bread Portuguese sweet bread (pao doce), sometimes labeled Hawaiian sweet bread, is a staple and good for making French toast in the morning. Pupu The pupu platter found at many luaus is basically a platter of hors d'oeuvres, island style. Sweet Potatoes A delicious side-dish found at almost every luau in Hawaii. Teriyaki Beef A Japanese favorite of beef marinated in teriyaki sauce and island seasonings and then broiled or grilled. The same recipe can also be used with chicken. Ti Leaves Ti leaves are used in Hawaiian cooking to wrap foods that are to be cooked. The leaves are removed before the food is eaten. Dried ti leaves, which can be found in some ethnic markets, must be soaked to soften before they can be used. Taro Also known as kalo , taro leaves are eaten as a vegetable or wrapped around fish and meats. The root is cooked and pounded into poi . RelatedBooks of Interest Alan Fong'sNew Wave Luau by Alan Wong An excellent cookbook by one of the premier chefs of Hawaiian Regional Cuisine.Wong shows you how to take traditional luau foods and prepare them in all newand exciting ways. EntertainingHawaiian Style: The How to Book of Hawaiian Luaus by Patricia L. Fry This book is a great place to start if you want to hold a luau in your ownbackyard. It covers everything from how to cook a kalua pig and other luau foodsto even how to speak some basic Hawaiian. Hawaii's Best Tropical Food and Drinks by Hawaiian Service Inc. If you're looking to find out how to make that specialty Hawaiian drink, thisbook is for you. From John Fischer , Your Guide to Hawaii / South Pacific for Visitors . FREE Newsletter. Sign Up Now! Advertisement Most Popular Nudist Beaches in Hawaii Hawaii Photos Hawaii Pictures Life's a Beach in Hawaii - Our collection of photos of peopl... Hawaiian Island Scorecard What's Hot Top Picks in Hawaiian Coffee Kamehameha the Great Kalua Pig Waikiki Beach, Oahu - Life's a Beach in Hawaii - Hawaii Beac... Best Beaches 1999 Related Topics Air Travel Cruises Honeymoons / Romantic Getaways Surfing / Bodyboarding Travel with Kids   Topic Index | Email to a Friend Our Story | Be a Guide | Advertising Info | Work at About | Site Map | Icons | Help User Agreement | Ethics Policy | Patent Info. | Privacy Policy | Kids' Privacy Policy ©2006 About, Inc., A part of The New York Times Company . All rights reserved. Around About Tips to Losing Weight Guide to Distance Learning How to Travel for Less PHOTOS: Italy PHOTOS: Hybrid Cars What's Hot Top Picks in Hawaiian Coffee Kamehameha the Great Kalua Pig Waikiki Beach, Oahu - Life's a Beach in Hawaii - Hawaii Beac... Best Beaches 1999 Headlines Plumeria Photos from Hawaii Plumeria is the most common flower that you'll find in... You Won't See This Sign at Home! This certainly isn't a sign that you've ever seen near... Atlantis Submarine Tour Maui Since I had just experienced the Atlantis Submarine Tour on... Maui Swap Meet Photos Held every Saturday from 7:00 a.m. to noon is the...

Air Hawaiian

Customers First: Hawaiian Airlines Participates in ATA Customer Service Agreement Help/FAQ Sitemap Our Customer Service Commitment About Us Customer Service Commitment Investor Relations News Releases Corporate Info & Fact Sheet History Contact Us Privacy Policy Business Ethics and Conduct Help/Frequently Asked Questions Customer First A Service Commitment * * * Effective December 15, 1999 * * * Contract of Carriage | Responsiveness | Fare Information Reservation Changes or Cancellations | Prompt Ticket Refunds | Disclosure Accommodating Special Needs: Unaccompanied Children , Disabled Travelers , Service Animals Check-in and Boarding | Keeping Customers Informed | Ensuring Comfort and Safety Prompt Baggage Delivery | Baggage Liability Limit | Code Share Operations Additional Sources of Information | Seat Configuration Hawaiian Airlines, Inc. is committed to delivering superior service by making air travel an easy and positive experience for every customer. Our passengers' comfort is of utmost importance to us, second only to our concern for their safety. Since 1929, our company has built an unmatched reputation for safety and hospitality. In 1999, the Air Transport Association (ATA) and its member carriers developed CUSTOMER FIRST, an Airline Customer Service Commitment. Hawaiian Airlines' commitment to participate in this program and strive to further improve our service demonstrates our ongoing dedication and focus on improving air travel. All of our employees receive training so that the commitments contained in this Customer First service plan are implemented in a manner that reflects Hawaiian's commitment to serving our customers at levels set forth in this plan. Our Customer First training plan covers customer service skills, job-specific technical skills, service recovery skills and aligning service standards and expectations with our company vision, values and critical success factors. Implementing our pledge to provide service to our passengers beyond common carrier duties and consistent with our policy of putting the customer first, Hawaiian Airlines sets forth the following commitments to our customers: Contract of Carriage While this Customer First document outlines in general terms Hawaiian's commitment to certain customer service standards, specific policies and procedures are contained in our Contract of Carriage and tariffs. Our Contract of Carriage provides detailed company policies pertaining to passenger rights in domestic operations. Passenger rights on international flights are documented in our tariffs. Both the Contracts of Carriage and the tariffs are incorporated by reference on any Hawaiian Airlines travel document. Copies of our Contract of Carriage, tariffs and this document are available at our ticket offices, airport ticket counters and our web site ( www.hawaiianair.com/flightinfo/coc/ ) or by request through any licensed travel agency. Responsiveness Hawaiian Airlines is dedicated to keeping passengers informed, to responding to issues raised by our customers and to resolving those issues expediently. It is Hawaiian Airlines' goal to respond substantively to complaints within thirty (30) business days of receipt. Click here for information on how to contact a Hawaiian Airlines Customer Advocate. So that we may effectively meet these goals, we request that customers notify Hawaiian Airlines airport staff within four (4) hours after flight arrival of any baggage damage or loss claim arising from transportation on any of our flights. This notification is required to document the claim and to take immediate steps toward researching and resolving the claim. Our Contract of Carriage requires written notice of a claim within thirty (30) days of a flight if the claim does not involve personal injury or death. Claims for overcharges must be made within one (1) year of the ticket issue date. Fare Information Hawaiian Airlines' Reservations Department will offer, based on the information provided by the customer, the lowest available published fare for which the customer is eligible. Our agents will work with our customers to offer the lowest fare available for the itinerary planned (date of travel, class and flight, etc). Hawaiian Airlines recommends planning in advance. The lowest fares often require a purchase seven (7), fourteen (14), or twenty-one (21) days prior to departure, although at times low fares are offered which may require only a three (3) day advance purchase or no advance purchase. If customers plan in advance, there is a greater likelihood that low fare seats will be available on their preferred flights. The lowest fares are often nonrefundable and may require roundtrip travel and/or travel which requires return to the city of origin. Some low fares are offered based on the day of the week or the time of day or may have other restrictions. Reservation Changes or Cancellations Customers will be allowed to hold Transpacific reservations without purchase for forty-eight (48) hours guaranteed at the price quoted by Hawaiian Airlines over the telephone and will be allowed to cancel unticketed reservations for any reason, including finding lower fares through other outlets or carriers. Hawaiian Airlines reserves the right to cancel reservations that remain unticketed after forty-eight (48) hours. Hawaiian Airlines reserves the right to cancel any itinerary remaining on a trip for which a flight coupon is not used in the sequence ticketed, unless the passenger notifies Hawaiian Airlines of the change of plans before the scheduled departure of the flight segment not used. In those cases where we are informed in advance, and the ticket allows such cancellation, Hawaiian Airlines will make the necessary changes subject to any applicable fees. Prompt Ticket Refunds Hawaiian Airlines will issue refunds for eligible tickets within seven (7) business days for all credit card sales and within twenty (20) business days for cash sales, upon receipt of request and required documentation. Partially used or lost tickets may be refundable, subject to terms of our Contract of Carriage. Disclosure Hawaiian Airlines will disclose to the passenger the specific routing, any change in aircraft type, or operator on a code-shared flight bearing the same Hawaiian Airlines flight number for which flight information is requested or a reservation is made. To the extent Hawaiian Airlines has the information available at the time of the customer inquiry, we will provide the same information for any other air carrier on which Hawaiian Airlines makes a reservation or issues tickets. The rules and regulations relating to membership in Hawaiian Airlines Premier Club and HawaiianMiles frequent flyer program are provided to all members and are available at all times upon request. Annual redemption reports are available upon request to all HawaiianMiles members who have accumulated benefits within the preceding two (2) years. Upon request, Hawaiian Airlines will provide information on our aircraft-seating configuration, including seat size and pitch, for any flight. Accommodating Special Needs Hawaiian Airlines is dedicated to making our services available to everyone, subject to applicable laws and governmental restrictions. Unaccompanied Children Between the Continental USA and Hawaii : Children under 15 years of age who are not accompanied on the same flight and in the same compartment by a passenger 18 years of age or over are accepted for transportation. For travel wholly within the State of Hawaii : Children under 12 years of age who are not accompanied on the same flight and in the same compartment by a passenger 16 years of age or over are accepted for transportation for travel. Unaccompanied Children must be brought to the airport by a parent, guardian or responsible adult who shall stay with the child until enplanement and furnish evidence to Hawaiian Airlines that the child will be met by a parent, guardian or designated adult at the destination upon deplanement. Hawaiian Airlines will escort the unaccompanied child from the boarding of the aircraft until the child is met at the destination. Hawaiian Airlines requires identification and signature of the person meeting the unaccompanied child. Service charges and certain restrictions may apply. Disabled Travelers Hawaiian Airlines recommends that disabled passengers traveling with medical devices or requiring special services (such as oxygen during flight or the packaging of a wheelchair battery for shipment as checked baggage) make their reservations as early as possible and no later than forty-eight (48) hours in advance of their flight. In order to allow time for screening and pre-boarding processing, we recommend check-in at the airport no later than one (1) hour in advance of flight departure. Wheelchairs and other mobility devices accompanying disabled travelers will be accepted as cabin or checked baggage, free of charge. Check-in and surrender of devices that have special assembly or hazardous materials considerations must be accomplished at least one (1) hour before departure so that such devices may be properly disassembled and stowed. Hawaiian Airlines complies fully with the Air Carrier Access Act of 1986, as amended, and Part 382 of the Department of Transportation Air Carrier Regulations. To the extent allowed by Part 382, Hawaiian Airlines customer service and contract personnel are available to assist customers with disabilities in boarding, deplaning and connecting between flights. However, we do not provide full monitoring while waiting at the gate. If the customer requires this assistance, we recommend the customer arrange for a traveling companion. Likewise, if Hawaiian Airlines believes a passenger needs an attendant in order to ensure his or her safety, such as in the case of passengers traveling on stretchers or in incubators, those with disabilities that prevent understanding of or acting upon safety instructions, or those with an inability to assist in his or her own evacuation of the airplane, we will request that the customer arrange for a traveling attendant. All passengers may select any available seat in their ticketed class of service that has not been assigned to another passenger, subject to restrictions under Federal Aviation Administration safety requirements. Transfer service on and off the aircraft is provided using special chairs designed for aircraft aisles. Due to limited time between connecting flights we recommend use of wheelchairs provided by Hawaiian Airlines or our contract personnel for transportation between aircraft. However, if requested, the passenger's own wheelchair will be retrieved from the aircraft baggage compartment for use during layover. Upon arrival at the final destination, the passenger's own wheelchair will be made available at either the gate area upon deplanement or the baggage claim area, as requested by the passenger. Service Animals Service animals such as canines are permitted without charge with proper documentation or credible verbal assurances that they are rescue/bomb-sniffing/law enforcement animals or are providing assistance to a disabled person with mobility, visual or hearing disabilities. A service animal must occupy the floor space where the passenger sits and cannot obstruct an aisle or areas that must remain clear for emergency evacuation. Quarantine laws may apply to certain destinations. It is the customer's responsibility to ensure compliance with all entry regulations. Check-in and Boarding It is Hawaiian Airlines' policy to treat all customers with fairness and consistency. Upon any customer's request, Hawaiian Airlines employees will disclose our specific policies for handling oversold flights and will disclose whether or not the customer's flight is oversold, provided that information is available to the employee. Whenever it becomes necessary to deny boarding to a customer due to oversales, we will make every effort to remedy the customer's inconvenience, including but not limited to soliciting other passengers to release their seats in exchange for suitable compensation. Hawaiian Airlines requires that all passengers check-in no later than thirty (30) minutes prior to scheduled departure and be at the gate for boarding no later than fifteen (15) minutes prior to scheduled departure. If passenger is not at the gate for boarding fifteen (15) minutes prior to the scheduled departure time, Hawaiian Airlines reserves the right to re-assign the seat to another passenger or to cancel the passenger's reservations and assign available seats to other customers. Keeping Customers Informed We will notify our passengers in either the airport or on board our aircraft of any flight delays, cancellations or diversions as soon as any decision to make such a change is confirmed. In addition, Hawaiian Airlines employees will update passengers at minimum every twenty (20) minutes on the status of their flight, giving the estimated time of departure or the time when further information will be available. Hawaiian Airlines will ensure that employees responsible for providing information to customers have access to the latest information during irregular operations. If a flight is canceled we will use our best efforts to re-route our passengers on the next available flight, subject to the conditions stated in our Contract of Carriage and to the existence of participating interline ticketing agreements. For passengers delayed more than four (4) hours between the hours from 10:00 p.m. to 6:00 a.m. local time, Hawaiian Airlines will provide our passengers lodging, meals, local transportation and a phone call, subject to restrictions set forth in our Contract of Carriage. Ensuring Comfort and Safety Hawaiian Airlines will make every effort to provide food, water, restroom facilities and access to medical treatment for passengers on board an aircraft that is on the ground for an extended period of time with no access to a gate, consistent with passenger and employee safety. Hawaiian Airlines has prepared contingency plans addressing such circumstances for each of its destinations. To the greatest extent possible, consistent with our contingency plans, Hawaiian Airlines will work with other carriers and airport authorities to share facilities and make gates available. Prompt Baggage Delivery It is our goal to locate and return lost baggage to the owner within twenty-four (24) hours of the owner's arrival at their final destination. Hawaiian Airlines will make every effort to ascertain ownership and locate the owner for any unclaimed checked baggage. We recommend all passengers attach their name, address and telephone number on the outside and inside of each piece of checked baggage. For protection of all passengers, baggage is subject to inspection. Medication, cameras, jewelry, travel documents, keys, and other important personal items should be in the passenger's possession and should not be placed in checked baggage. Baggage Liability Limit Hawaiian Airlines, as a member of the Air Transport Association, supported the increase in the domestic baggage liability limits for lost or damaged luggage from US $1,250 per customer to US $2,800 per customer, the amount now set by regulation issued by the United State Department of Transportation. For international flights, liability for the loss, delay or damage of checked baggage shall be US $9.07 per pound, up to a maximum of US $640 per bag. Unchecked baggage liability shall be a maximum of US $400 per piece. Code Share Operations Hawaiian Airlines works closely with its partners to coordinate customer service policies and procedures. Hawaiian Airlines has reviewed the customer service plans of each of its code share partners to ensure comparable standard service levels and commitments. Hawaiian Airlines will assist customers in contacting these partners to resolve issues that arise as a result of travel on Hawaiian Airlines through code-sharing arrangements. For more detailed information on Hawaiian Airlines customer service policies and procedures, ask any employee for a copy of our Contract of Carriage or access the document online at www.hawaiianair.com/flightinfo/coc . Click here for information on how to contact a Hawaiian Airlines Customer Advocate. Additional Sources of Information For specific information on Honolulu International Airport including terminal and baggage claim areas, administration offices, restaurants and visitor information, go to: www.state.hi.us/dot/airports/index.htm . HOME Reservations Flight Schedule/Info Special Offers HawaiianMiles Programs/Services About Us Access My HawaiianMiles • Help/FAQ • Sitemap • Contact Us • Privacy Policy © 2006 Hawaiian Airlines