Air Hawaiian
Customers First: Hawaiian Airlines Participates in ATA Customer Service Agreement Help/FAQ Sitemap Our Customer Service Commitment About Us Customer Service Commitment Investor Relations News Releases Corporate Info & Fact Sheet History Contact Us Privacy Policy Business Ethics and Conduct Help/Frequently Asked Questions Customer First A Service Commitment * * * Effective December 15, 1999 * * * Contract of Carriage | Responsiveness | Fare Information Reservation Changes or Cancellations | Prompt Ticket Refunds | Disclosure Accommodating Special Needs: Unaccompanied Children , Disabled Travelers , Service Animals Check-in and Boarding | Keeping Customers Informed | Ensuring Comfort and Safety Prompt Baggage Delivery | Baggage Liability Limit | Code Share Operations Additional Sources of Information | Seat Configuration Hawaiian Airlines, Inc. is committed to delivering superior service by making air travel an easy and positive experience for every customer. Our passengers' comfort is of utmost importance to us, second only to our concern for their safety. Since 1929, our company has built an unmatched reputation for safety and hospitality. In 1999, the Air Transport Association (ATA) and its member carriers developed CUSTOMER FIRST, an Airline Customer Service Commitment. Hawaiian Airlines' commitment to participate in this program and strive to further improve our service demonstrates our ongoing dedication and focus on improving air travel. All of our employees receive training so that the commitments contained in this Customer First service plan are implemented in a manner that reflects Hawaiian's commitment to serving our customers at levels set forth in this plan. Our Customer First training plan covers customer service skills, job-specific technical skills, service recovery skills and aligning service standards and expectations with our company vision, values and critical success factors. Implementing our pledge to provide service to our passengers beyond common carrier duties and consistent with our policy of putting the customer first, Hawaiian Airlines sets forth the following commitments to our customers: Contract of Carriage While this Customer First document outlines in general terms Hawaiian's commitment to certain customer service standards, specific policies and procedures are contained in our Contract of Carriage and tariffs. Our Contract of Carriage provides detailed company policies pertaining to passenger rights in domestic operations. Passenger rights on international flights are documented in our tariffs. Both the Contracts of Carriage and the tariffs are incorporated by reference on any Hawaiian Airlines travel document. Copies of our Contract of Carriage, tariffs and this document are available at our ticket offices, airport ticket counters and our web site ( www.hawaiianair.com/flightinfo/coc/ ) or by request through any licensed travel agency. Responsiveness Hawaiian Airlines is dedicated to keeping passengers informed, to responding to issues raised by our customers and to resolving those issues expediently. It is Hawaiian Airlines' goal to respond substantively to complaints within thirty (30) business days of receipt. Click here for information on how to contact a Hawaiian Airlines Customer Advocate. So that we may effectively meet these goals, we request that customers notify Hawaiian Airlines airport staff within four (4) hours after flight arrival of any baggage damage or loss claim arising from transportation on any of our flights. This notification is required to document the claim and to take immediate steps toward researching and resolving the claim. Our Contract of Carriage requires written notice of a claim within thirty (30) days of a flight if the claim does not involve personal injury or death. Claims for overcharges must be made within one (1) year of the ticket issue date. Fare Information Hawaiian Airlines' Reservations Department will offer, based on the information provided by the customer, the lowest available published fare for which the customer is eligible. Our agents will work with our customers to offer the lowest fare available for the itinerary planned (date of travel, class and flight, etc). Hawaiian Airlines recommends planning in advance. The lowest fares often require a purchase seven (7), fourteen (14), or twenty-one (21) days prior to departure, although at times low fares are offered which may require only a three (3) day advance purchase or no advance purchase. If customers plan in advance, there is a greater likelihood that low fare seats will be available on their preferred flights. The lowest fares are often nonrefundable and may require roundtrip travel and/or travel which requires return to the city of origin. Some low fares are offered based on the day of the week or the time of day or may have other restrictions. Reservation Changes or Cancellations Customers will be allowed to hold Transpacific reservations without purchase for forty-eight (48) hours guaranteed at the price quoted by Hawaiian Airlines over the telephone and will be allowed to cancel unticketed reservations for any reason, including finding lower fares through other outlets or carriers. Hawaiian Airlines reserves the right to cancel reservations that remain unticketed after forty-eight (48) hours. Hawaiian Airlines reserves the right to cancel any itinerary remaining on a trip for which a flight coupon is not used in the sequence ticketed, unless the passenger notifies Hawaiian Airlines of the change of plans before the scheduled departure of the flight segment not used. In those cases where we are informed in advance, and the ticket allows such cancellation, Hawaiian Airlines will make the necessary changes subject to any applicable fees. Prompt Ticket Refunds Hawaiian Airlines will issue refunds for eligible tickets within seven (7) business days for all credit card sales and within twenty (20) business days for cash sales, upon receipt of request and required documentation. Partially used or lost tickets may be refundable, subject to terms of our Contract of Carriage. Disclosure Hawaiian Airlines will disclose to the passenger the specific routing, any change in aircraft type, or operator on a code-shared flight bearing the same Hawaiian Airlines flight number for which flight information is requested or a reservation is made. To the extent Hawaiian Airlines has the information available at the time of the customer inquiry, we will provide the same information for any other air carrier on which Hawaiian Airlines makes a reservation or issues tickets. The rules and regulations relating to membership in Hawaiian Airlines Premier Club and HawaiianMiles frequent flyer program are provided to all members and are available at all times upon request. Annual redemption reports are available upon request to all HawaiianMiles members who have accumulated benefits within the preceding two (2) years. Upon request, Hawaiian Airlines will provide information on our aircraft-seating configuration, including seat size and pitch, for any flight. Accommodating Special Needs Hawaiian Airlines is dedicated to making our services available to everyone, subject to applicable laws and governmental restrictions. Unaccompanied Children Between the Continental USA and Hawaii : Children under 15 years of age who are not accompanied on the same flight and in the same compartment by a passenger 18 years of age or over are accepted for transportation. For travel wholly within the State of Hawaii : Children under 12 years of age who are not accompanied on the same flight and in the same compartment by a passenger 16 years of age or over are accepted for transportation for travel. Unaccompanied Children must be brought to the airport by a parent, guardian or responsible adult who shall stay with the child until enplanement and furnish evidence to Hawaiian Airlines that the child will be met by a parent, guardian or designated adult at the destination upon deplanement. Hawaiian Airlines will escort the unaccompanied child from the boarding of the aircraft until the child is met at the destination. Hawaiian Airlines requires identification and signature of the person meeting the unaccompanied child. Service charges and certain restrictions may apply. Disabled Travelers Hawaiian Airlines recommends that disabled passengers traveling with medical devices or requiring special services (such as oxygen during flight or the packaging of a wheelchair battery for shipment as checked baggage) make their reservations as early as possible and no later than forty-eight (48) hours in advance of their flight. In order to allow time for screening and pre-boarding processing, we recommend check-in at the airport no later than one (1) hour in advance of flight departure. Wheelchairs and other mobility devices accompanying disabled travelers will be accepted as cabin or checked baggage, free of charge. Check-in and surrender of devices that have special assembly or hazardous materials considerations must be accomplished at least one (1) hour before departure so that such devices may be properly disassembled and stowed. Hawaiian Airlines complies fully with the Air Carrier Access Act of 1986, as amended, and Part 382 of the Department of Transportation Air Carrier Regulations. To the extent allowed by Part 382, Hawaiian Airlines customer service and contract personnel are available to assist customers with disabilities in boarding, deplaning and connecting between flights. However, we do not provide full monitoring while waiting at the gate. If the customer requires this assistance, we recommend the customer arrange for a traveling companion. Likewise, if Hawaiian Airlines believes a passenger needs an attendant in order to ensure his or her safety, such as in the case of passengers traveling on stretchers or in incubators, those with disabilities that prevent understanding of or acting upon safety instructions, or those with an inability to assist in his or her own evacuation of the airplane, we will request that the customer arrange for a traveling attendant. All passengers may select any available seat in their ticketed class of service that has not been assigned to another passenger, subject to restrictions under Federal Aviation Administration safety requirements. Transfer service on and off the aircraft is provided using special chairs designed for aircraft aisles. Due to limited time between connecting flights we recommend use of wheelchairs provided by Hawaiian Airlines or our contract personnel for transportation between aircraft. However, if requested, the passenger's own wheelchair will be retrieved from the aircraft baggage compartment for use during layover. Upon arrival at the final destination, the passenger's own wheelchair will be made available at either the gate area upon deplanement or the baggage claim area, as requested by the passenger. Service Animals Service animals such as canines are permitted without charge with proper documentation or credible verbal assurances that they are rescue/bomb-sniffing/law enforcement animals or are providing assistance to a disabled person with mobility, visual or hearing disabilities. A service animal must occupy the floor space where the passenger sits and cannot obstruct an aisle or areas that must remain clear for emergency evacuation. Quarantine laws may apply to certain destinations. It is the customer's responsibility to ensure compliance with all entry regulations. Check-in and Boarding It is Hawaiian Airlines' policy to treat all customers with fairness and consistency. Upon any customer's request, Hawaiian Airlines employees will disclose our specific policies for handling oversold flights and will disclose whether or not the customer's flight is oversold, provided that information is available to the employee. Whenever it becomes necessary to deny boarding to a customer due to oversales, we will make every effort to remedy the customer's inconvenience, including but not limited to soliciting other passengers to release their seats in exchange for suitable compensation. Hawaiian Airlines requires that all passengers check-in no later than thirty (30) minutes prior to scheduled departure and be at the gate for boarding no later than fifteen (15) minutes prior to scheduled departure. If passenger is not at the gate for boarding fifteen (15) minutes prior to the scheduled departure time, Hawaiian Airlines reserves the right to re-assign the seat to another passenger or to cancel the passenger's reservations and assign available seats to other customers. Keeping Customers Informed We will notify our passengers in either the airport or on board our aircraft of any flight delays, cancellations or diversions as soon as any decision to make such a change is confirmed. In addition, Hawaiian Airlines employees will update passengers at minimum every twenty (20) minutes on the status of their flight, giving the estimated time of departure or the time when further information will be available. Hawaiian Airlines will ensure that employees responsible for providing information to customers have access to the latest information during irregular operations. If a flight is canceled we will use our best efforts to re-route our passengers on the next available flight, subject to the conditions stated in our Contract of Carriage and to the existence of participating interline ticketing agreements. For passengers delayed more than four (4) hours between the hours from 10:00 p.m. to 6:00 a.m. local time, Hawaiian Airlines will provide our passengers lodging, meals, local transportation and a phone call, subject to restrictions set forth in our Contract of Carriage. Ensuring Comfort and Safety Hawaiian Airlines will make every effort to provide food, water, restroom facilities and access to medical treatment for passengers on board an aircraft that is on the ground for an extended period of time with no access to a gate, consistent with passenger and employee safety. Hawaiian Airlines has prepared contingency plans addressing such circumstances for each of its destinations. To the greatest extent possible, consistent with our contingency plans, Hawaiian Airlines will work with other carriers and airport authorities to share facilities and make gates available. Prompt Baggage Delivery It is our goal to locate and return lost baggage to the owner within twenty-four (24) hours of the owner's arrival at their final destination. Hawaiian Airlines will make every effort to ascertain ownership and locate the owner for any unclaimed checked baggage. We recommend all passengers attach their name, address and telephone number on the outside and inside of each piece of checked baggage. For protection of all passengers, baggage is subject to inspection. Medication, cameras, jewelry, travel documents, keys, and other important personal items should be in the passenger's possession and should not be placed in checked baggage. Baggage Liability Limit Hawaiian Airlines, as a member of the Air Transport Association, supported the increase in the domestic baggage liability limits for lost or damaged luggage from US $1,250 per customer to US $2,800 per customer, the amount now set by regulation issued by the United State Department of Transportation. For international flights, liability for the loss, delay or damage of checked baggage shall be US $9.07 per pound, up to a maximum of US $640 per bag. Unchecked baggage liability shall be a maximum of US $400 per piece. Code Share Operations Hawaiian Airlines works closely with its partners to coordinate customer service policies and procedures. Hawaiian Airlines has reviewed the customer service plans of each of its code share partners to ensure comparable standard service levels and commitments. Hawaiian Airlines will assist customers in contacting these partners to resolve issues that arise as a result of travel on Hawaiian Airlines through code-sharing arrangements. For more detailed information on Hawaiian Airlines customer service policies and procedures, ask any employee for a copy of our Contract of Carriage or access the document online at www.hawaiianair.com/flightinfo/coc . Click here for information on how to contact a Hawaiian Airlines Customer Advocate. Additional Sources of Information For specific information on Honolulu International Airport including terminal and baggage claim areas, administration offices, restaurants and visitor information, go to: www.state.hi.us/dot/airports/index.htm . HOME Reservations Flight Schedule/Info Special Offers HawaiianMiles Programs/Services About Us Access My HawaiianMiles Help/FAQ Sitemap Contact Us Privacy Policy © 2006 Hawaiian Airlines Hawaiian ClothesHawaiian Shirts from Aloha Shirt Shop Hawaiian Shirts from Aloha Shirt Shop Our products, service and expertise are the difference. Hawaiian Shirts, Aloha shirts and Hawaiian clothing are our specialty. Choose your Hawaiian shirt from a large selection of name brand Hawaiian shirts, Aloha shirts and Hawaiian clothing! We receive new Hawaiian shirt arrivals every week, so check back often. Share the spirit of traditional Hawaii with our Hawaiian shirts!! Reyn Spooner Hawaiian Shirts Reyn Spooner shirts from the originators of Aloha Friday. The Hawaiian shirt born on the tropical shores of Waikiki, Reyn Spooner shirts create the symbol of the aloha warmth through their aloha shirts. Kahala Hawaiian Shirts Since 1936 Kahala has handcrafted Hawaiian shirts in the finest tropical island traditions. Tori Richard Hawaiian Shirts Founded in the Hawaiian islands in 1956, Tori Richard LTD. has become one of the world's premier resort wear designers. All Tori Richards Hawaiian shirts are classic in design and suberb in shirt quality. Go Barefoot Go back to Waikiki beach and old Hawaii with Go Barefoot. Classic Hawaiian print shirts and retro Aloha styles from Mr. Hawaii. Hanging ten or hanging out. Just plain cool. Special Occasions Whether a wedding, luau, or quiet evening out, we offer a more sophisticated look to compliment any special occasion. Pardise Found Hawaiian Shirts An exciting line of Alohawear featuring designs of the Hawaiian island lifestyle. Choose from a variety of casual tropical shirts, ladies shirts. Jams World Aloha Shirts Since 1964 Jam's has colored Hawaii with a difference of style and attitude. Island wear with distinction. RJC Kalaheo Tropical Shirts Hawaiian shirt crafters since 1954, RJC is known for fine aloha shirts with the unique flavor of the Hawaiian tropical lifestyle. Hawaiian Bedding Take the Aloha Shirt Shop to bed with you tonight. With our collection of Hawaiian aloha prints for the bedroom, you will practically feel the ocean sea spray wake you each morning. Hut Decor Combining our long-standing love of the art and lifestyle of aloha and surfing, we offer tropical decor for every room in your hut.. Call Toll Free Or E-Mail Us Order online today! Credit card orders welcomed! All orders are processed on a secure server. Site Map Join the Aloha Shirt Shop mailing list Email: Link to Us Resource Partners Travel Resources: Moon Palace Holiday Travel Directory Page Last Modified: 8/6/2005 For the full Aloha experience, tune to AlohaJoe.com for streaming Hawaiian music. The Aloha network is where we go for Hawaiian music 24/7. Maui Windsurfing Report BroughtHawaii Health Guide - Healthtalk Search Health Talk All Islands BIG_ISLAND Kauai Lanai Maui Molokai Oahu All Categories Community Environment Personal Health Other Health Talk Archives last week this week today -- all items this month this week Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2003 2004 2005 2006 PLACE YOUR AD HERE Contact Hawaii Health Guide for Advertising Rates & Info. -- PLACE YOUR AD HERE Contact Hawaii Health Guide for Advertising Rates & Info. PLACE YOUR AD HERE Contact Hawaii Health Guide for Advertising Rates & Info. -- All Islands Health Talk Windsurfing Maui A-Z Windsurfing Maui A-Z Sep 20, 2005 / Community All Islands, Maui By Frank "SIMS" Bingel The coloful sails and great winds of Hookipa Related Links www.sims-windsurfing.de/sims.html Learn more about the Author - Frank "SIMS" Bingel Maui Windsurfing Report Brought to you by Maui Weather Today Much has been said and written about Maui, but there remain manyuntold stories and emotions associated with this windsurfing mecca. Look down and thewater is the deepest of blues. Look to your left and you see people taking lessons. Lookfar to your right and you see pros throwing loops off nothing. Everyone who has had thegood luck to sail at Maui long enough (including myself) has a great story to tell, infact, many great stories . . . breaking or losing half of their sailing equipment on theinfamous and dreaded Hookipa "rocks" and the feeling of absolute terror in theimpact zone with not a breath of wind in your sail.On a given day, Maui has a greatervariety of sailing conditions for all levels of boardsailors than anywhere in the world.Maui's motto says it all :"MAUI NO KA OI". Translated it's :Maui is thebest.This is truly a place designed for Windsurfing. Sailing Conditions: For those looking for high winds: visit Maui in thesummer. From May to August, the northeast trade winds average 15 to 25 miles/hr, with manydays in the 20 to 30 mile/hr range. The summer is also when the wave swell is at itssmallest. For those who are looking for Maui's famous surf: visit it when there are bothtrades and waves - spring (March to May) and fall (September to November). From Decemberto February, the northeasterlies are less consistent, but there are still great sailingdays during this time - big wave days especially! During the winter, Kona storms willbring in 10-to 20-knot southwesterlies to the south shore. The sailing is side-onshore,port tack, with conditions similar to lake sailing. Another typical winter occurrence is5-to 15-knot northerlies. These winds funnel between the West Maui Mountains and theHaleakala Crater creating great side-offshore, slalom sailing on the south shore. KANAHA BEACH PARK - Kanaha is abeautiful beach park with long, sandy beaches, grassy area for rigging, fresh watershowers, shading trees, and picnic tables, all located in Kahului on the northshore.Sideshore northeast tradewinds blow consistently during June - August, with typically flatwater sailing on the inside, and good bump and jump conditions on the outside. BetweenOctober and May you can find waves on the outside reefs, ranging from small wind swell toexpert wave riding conditions. Most windsurf schools operate at Kanaha because of theconsistent wind and warm water. All year round it is a perfect place for any level sailor. SPRECKELSVILLE / CAMP ONE - Up the coast fromKanaha there is a residential area called Spreckelsville which has many beautiful sandybeaches. The main area to sail is affectionately known as "Sprecks", whichprovides pristine blue-green water and white sandy beach. Parking is limited, so arriveearly. There are no facilities or showers. The sailing level is typically intermediate toadvanced, with the reef making for more chop and breaking waves. Camp One is a no frillsbeach at the end of the Kahului Airport runway. The place has no showers, no grass riggingareas, no toilet, and barely a trash can. It does have a beautiful beach and the onlybreaking waves for most of the summer. The place is frequented by German's, Australians,Italians, French and local windsurfers. It's a place where you want to be polite andfollow the local traditions and laws to the letter. HOOKIPA - Hookipa is the windsurfingmecca of the world. Host to World Cup sailing and surfing contests, Hookipa rips. Jaggedlava rock, exposed reefs, a gnarly shorebreak, light inside winds and powerful ripcurrents make this north shore difficult to launch off limits for most sailors. Expertslaunch from the Beach Park, just downwind from the pavillion. Expect crowds, with manysailors lulling around the outside and looking for a good wave to rip on the inside. Whenthe water flattens in the summer months, slalom sailors launch here at Hookipa and blastdownwind along the north shore. KIHEI - Kihei is the south shore's mostpopular windsurfing spot. When the tradewinds blow north/northeast the pavillion locatedat the intersection of Ohukai Street and South Kihei Road is a great place to sail. Thereef can be shallow on the inside, especially near the Maui Sunset, so consult the localsbefore venturing out. Kihei is good for all level sailors and has a variety ofaccommodations nearby! Who to call: Al West's Maui Windsurfing Vans: 800-870-4084 Alan Cadiz's HST Windsurf School: 800-YOU-JIBE Coconuts Boy: 808-871-5084 Excursions Extraordinaires: 800-678-2252 Hawaiian Island Surf and Sport: 800-231-6958 Hi-Tech Hawaii: 808-877-2111 Hookipa Haven Vacation: 800-398-6284 Hot Sails Maui: 808-877-4433 Kanaha Beach Windsurfing: 808-876-0157 Maui Windsurfari: 800-736-MAUI Maui Windsurf Company/Cort Larned School: 808-877-4816 Maui Windsurfing Vans: 800358-2377 Sailboards Maui: 800-328-8877 Sailboard Vacations/Club Mistral: 800-252-1070 Second Wind Sail & Surf: 808-877-7467 Second Wind Travel Connection: 800-936-RSVP Surf Rents Trucks & Cargo Vans: 808-244-5544 Vela Windsurf Resorts: 800-223-5443 Windrigger Maui/Club Mistral: 800-345-MAUI Windsurfing West: 8003-580-2377 Windsurfing West Vacations: 800-782-6105 Windsurfing Vacations: 800-635-1155 About Us | -- Site Map | Site Credits | Disclaimer | Privacy Policy | Resources | Add Link | -- Contact Us | RSS Healthtalk Feed © 2006 Hawaii Health Guide all rights reserved Hawaii rental cars areKauai, Hawaii car rentals - Rent a car in Maui, Kauai, Hawaii. We negotiate the most competitive pricing on rental car rates with Avis, Budget, Dollar and Thrifty, including deeply discounted savings and many benefits currently not available to the general public if booking direct. Wailua Bay Discount Car Rentals provides Hawaii car rentals in Maui, Kauai, Oahu, Hawaii and all the major Hawaiian islands. Use our Rate Checker now to get instant up to date rental rates. :: Wailua Bay View homepage NO pre-payment required or cancellation fees. NO credit cards required for car rental reservation. NO extra charge for drivers under 25 for Thrifty. Avis, Budget, Dollar & Thrifty discounted rental car rates. Serving Kauai, Hawaii, Maui, Oahu, Kona, Molokai. Jeep Wrangler rentals in Hawaii at $267.50 per week! FREE one-class upgrade program based on availability . Unlimited mileage, A/C, and automatic transmissions. Rental car pickup info Please choose your pickup location Kahului Airport Maui (OGG) Lahaina-Kaanapali Maui (JHM) Honolulu Airport (HNL) Waikiki, (major hotel pickup/dropoff) Hilo Airport (ITO) Kona Airport (KOA) Lihue Airport Kauai (LIH) Molokai (MKK) Pick up Time 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:00 AM 9:15 AM 9:30 AM 9:45 AM 10:00 AM 10:15 AM 10:30 AM 10:45 AM 11:00 AM 11:15 AM 11:30 AM 11:45 AM 12:00 PM 12:15 PM 12:30 PM 12:45 PM 1:00 PM 1:15 PM 1:30 PM 1:45 PM 2:00 PM 2:15 PM 2:30 PM 2:45 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM 4:00 PM 4:15 PM 4:30 PM 4:45 PM 5:00 PM 5:15 PM 5:30 PM 5:45 PM 6:00 PM 6:15 PM 6:30 PM 6:45 PM 7:00 PM 7:15 PM 7:30 PM 7:45 PM 8:00 PM 8:15 PM 8:30 PM 8:45 PM 9:00 PM 9:15 PM 9:30 PM 9:45 PM 10:00 PM 10:15 PM 10:30 PM 10:45 PM 11:00 PM 11:15 PM 11:30 PM 11:45 PM 12:00 AM Rental car return info Please choose your dropoff location Kahului Airport Maui (OGG) Lahaina-Kaanapali Maui (JHM) Honolulu Airport (HNL) Waikiki, (major hotel pickup/dropoff) Hilo Airport (ITO) Kona Airport (KOA) Lihue Airport Kauai (LIH) Molokai (MKK) Return Time 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:00 AM 9:15 AM 9:30 AM 9:45 AM 10:00 AM 10:15 AM 10:30 AM 10:45 AM 11:00 AM 11:15 AM 11:30 AM 11:45 AM 12:00 PM 12:15 PM 12:30 PM 12:45 PM 1:00 PM 1:15 PM 1:30 PM 1:45 PM 2:00 PM 2:15 PM 2:30 PM 2:45 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM 4:00 PM 4:15 PM 4:30 PM 4:45 PM 5:00 PM 5:15 PM 5:30 PM 5:45 PM 6:00 PM 6:15 PM 6:30 PM 6:45 PM 7:00 PM 7:15 PM 7:30 PM 7:45 PM 8:00 PM 8:15 PM 8:30 PM 8:45 PM 9:00 PM 9:15 PM 9:30 PM 9:45 PM 10:00 PM 10:15 PM 10:30 PM 10:45 PM 11:00 PM 11:15 PM 11:30 PM 11:45 PM 12:00 AM Currency preferred Vehicle of choice US dollar Australian Dollar Canadian Dollar English Pound Euro Japanese Yen Preferred Vehicle Compact Mid-Size Economy Full-Size Luxury Convertible Jeep Wrangler Standard SUV Minivan Immediate rate check for the best deals! Looking for discounted, flat corporate rates on rental cars? Wailua Bay Discount Car Rentals provides Hawaii car rentals in Maui, Kauai, Oahu, Hawaii and all the major Hawaiian islands. We negotiate the most competitive pricing on rental car rates with Avis, Budget, Dollar and Thrifty, including deeply discounted savings and many benefits currently not available to the general public if booking direct. Explore beautiful Kauai, Maui, Oahu and all the Hawaiian Islands with a full range of great rental car models like the Ford Mustang and Jeep Wrangler. Rent a convertible, a minivan or an ecomony car. We have an extensive rental car fleet. Convertible $53.50 Daily $267.50 Weekly Minivans $54.25 Daily $271.50 Weekly Jeep Wrangler $53.50 Daily $267.50 Weekly Economy $28.00 Daily $140.50 Weekly SUV $54.25 Daily $272.00 Weekly Luxury Car $54.95 Daily $274.75 Weekly We offer a full range of current models from the major automobile companies through Avis, Budget, Dollar and Thrifty car rentals. All Hawaii rental cars are offered with heavily discounted corporate rates that will provide a cheaper rental rate for you, the rental car customer. Servicing the islands of Kauai, Maui, Hawaii, Hilo, Kona and Molokai. Jeep Wranglers are not available on Hilo, Hawaii due to their limited inventory at this moment. Molokai add $10 per day, $50 per week. Drop Charges for Dollar and Thrifty: $20.00 (HNL - Waikiki), $65.00 (Hilo - Kona) Thrifty car rates and fleet Avis car rates and fleet Dollar car rates and fleet Budget car rates and fleet THRIFTY Car Rental Rates for 2005 Low Season 1/1/06 -12/18/06 High Season 12/19/06 -12/31/06 Car Type Daily Weekly Daily Weekly Economy 4 Door (Kia Rio or similar) $28.00 $140.50 N/A N/A Compact 4 Door (Dodge Neon or similar) $28.00 $145.25 $46.00 $229.00 Intermediate 4 Door (Dodge Stratus or similar) $31.00 $159.50 $51.00 $252.00 Full Size 4 Door (Dodge Magnum or similar) $34.75 $179.50 $57.00 $284.00 Convertible (Chrysler Sebring or similar) $53.50 $267.50 $80.00 $406.00 Jeep Wrangler, soft removable top $53.50 $267.50 $80.00 $406.00 Sport Utility (Jeep Liberty or similar) $54.25 $272.00 $82.00 $409.00 Minivan (Dodge Caravan or similar) $54.25 $271.50 $82.00 $409.00 Luxury Car (Chrysler 300 Ltd or similar) $54.50 $274.50 $84.00 $420.00 Van (12 pax capacity) $140.00 $770.00 N/A N/A Reserving through our Corporate program allows us to offer No charge for driver under 25 and any number of additional drivers at no extra charge. Floating/current rates can also be given through our Standard Rates program. Hawaiian Vacation Rentals special negotiated Dollar and Thrifty rates. AVIS Car Rental Rates for 2005 Low Season, 1/1/06 - 12/15/06 Holiday Season, 12/16/06 - 12/31/06 Car Type Daily Weekly Daily Weekly Economy, 4 DR (Chevrolet Aveo or similar) $30.00 $150.00 $47.00 $235.00 Compact, 4 DR (Chevrolet Cobalt or similar) $32.00 $160.00 $50.00 $250.00 Mid Size, 2/4 DR (Pontiac G6 or similar) $35.00 $175.00 $57.00 $285.00 Full Size, 2 DR (Chevrolet Monte Carlo or similar) 4 DR (Chevrolet Impala or similar) $40.00 $200.00 $62.00 $310.00 Convertible (Mustang or similar) $69.00 $345.00 $87.00 $435.00 Sports Utility (Chevy Blazer or similar) $69.00 $345.00 $87.00 $435.00 7 Pax Mini Van (Chevy Venture or similar) $69.00 $345.00 $90.00 $450.00 Luxury Car (Cadillac de Ville or similar) $75.00 $375.00 $92.00 $460.00 Back to top DOLLAR Car Rental Rates for 2005 Low Season 1/1/06 - 12/18/06 High Season 12/19/06 - 12/31/06 Car Type Daily Weekly Daily Weekly Economy Car (Hyundai Accent or similar) $30.00 $160.00 $49.00 $249.00 Compact Car (Dodge Neon or similar) $32.00 $165.00 $62.00 $285.00 Intermediate Car (Dodge Stratus or similar) $36.00 $180.00 $68.00 $323.00 Full Size Car (Dodge Intrepid or similar) $44.00 $215.00 $81.00 $373.00 Sebring Convertible (Sebring or similar) $59.00 $295.00 $111.00 $535.00 Jeep Wrangler (soft top) $59.00 $295.00 $111.00 $535.00 Jeep Grand Cherokee Loredo $67.00 $330.00 $115.00 $592.00 7 Pax Mini Van (Dodge Caravan or similar) $68.00 $330.00 $123.00 $620.00 Luxury Car (Chrysler 300 Ltd or similar) $70.00 $350.00 $123.00 $620.00 Due to the small fleet kept on Molokai, Dollar only allows us to rent compact and midsize vehicles there. Hawaiian Vacation Rentals special negotiated Dollar and Thrifty rates Back to top BUDGET Car Rental Rates for 2005 Low Season, 1/1/06 - 12/14/06 Holiday Season, 12/15/06 - 12/31/06 Car Type Daily Weekly Daily Weekly Economy, 4 DR (Hyundai Accent or similar) $29.00 $145.00 $47.00 $235.00 Compact, 4 DR (Ford Focus or similar) $32.00 $60.00 $50.00 $250.00 Mid Size, 2/4 DR Coupe (Ford Mustang or similar) $35.00 $175.00 $57.00 $285.00 Full Size, 4 DR (Ford Taurus or similar) $40.00 $200.00 $62.00 $310.00 Luxury Car (Lincoln Towncar or similar) $75.00 $375.00 $92.00 $460.00 Jeep Wrangler (Soft Top) $69.00 $345.00 $91.00 $455.00 Convertible (Ford Mustang or similar) $69.00 $345.00 $87.00 $435.00 Sports Utility (Ford Explorer or similar) $69.00 $345.00 $87.00 $435.00 7 Pax Mini Van (Ford Windstar or similar) $69.00 $345.00 $90.00 $450.00 Back to top Do you have any comments or questions? Email us , and a representative at Wailua Bay, Kauai will get back to you as soon as possible. Do you require same day or last minute rentals? Click on the Budget or Thrifty logos to access the respective booking systems to make your reservations now! Or, return to our free personalized Hawaii car rental service here. Thrifty Same Day Reservations Budget Same Day Reservations Back to top For Hawaiian Vacation Rental’s special negotiated Dollar and Thrifty rates, click here . Phone: 1 (800) 882-9007 :: Fax: (425) 556-1292 Address: P.O. Box 2283, Issaquah, WA. 98027 :: Email Us Home :: Car rentals :: Kauai activities :: Reservations :: Rooms :: Contact us :: Sitemap :: Links Articles on Cars, Kauai and Hawaii Car theft preventation In the United States, a vehicle is stolen approximately every 30 seconds. That's 120 cars an hour or 2,880 cars in a single day. Not a comforting statistic. Recovery statistics are just as bleak, around 50% recovered successfully. What does recovered successfully mean? more... Maintaining a car - Part 1 Let's get to a checklist to help you maintain your vehicle. Remember, some of these you can do yourself, but in reality, you'll use a shop or a very good friend to help you. Either way, its important information you should know. more... Maintaining a car - Part 2 Now I'll pass along some other steps you can take to help maintain your vehicle. Remember, your car is a major investment and it cannot take care of itself. You rely on your car for transportation, but it relies on you for maintenance. more... Kauai – On 2 wheels or more? There is no better place to relax and unwind. Kauai promises fun filled activities for the entire family. Although the entire island is so huge and there are so many activities and places worth visiting, a drive around the island is a must. Be sure to check with our Kauai car rental service for the best rates. more... Kauai — Getting around by car rentals Planning a vacation to Kauai probably has you pretty excited about seeing all of the amazing beaches and natural landmarks, however you are probably curious how you are going to get around, if you need to rent a car or taxi, or if there is some other option for you. Basically, if you are really interested in seeing Kauai, all of it, on your schedule and the way you want then you need to rent a car. more... When should you rent a car for your trip to Hawaii? Car rental agencies will stock their fleets at a level they hope will be profitable. This means they want to limit the amount of cars sitting around during slow times but have enough on hand during Hawaii's peak travel season. more... waikiki beaches including sand,Waikiki Beach Guide Hawaii Islands Hawaii Islands Waikiki Beach Guide South Pacific Resorts Hawaii Resorts XYZ Search Our Site: Site Map South Pacific Travel Guides - South Pacific Islands Review Fiji Islands - Samoa Islands - Tonga - Cook Islands - Tahiti Islands Hawaii - Micronesia - Niue - Tuvalu - Tokelau - Easter Island - New Zealand Solomon Islands - Vanuatu - New Caledonia - Australia Hawaii Travel Guide: Review of waikiki beaches including sand, snorkeling, swimming and waikiki beach resorts in Square Mile, Diamond Head, Ala Moana and Honolulu. Waikiki beach is the most famous of all the Hawaii beaches. It is almost perfect in every way - long days of endless sun, fine golden sand, excellent surfing and body surfing, a long stretch of shallow sandy bottom lagoon ideal for swimmers, both inexperienced and experienced, protected areas with no waves and exposed areas with frolicking waves, lots of water activities from catamaran cruises, hobby cat sailing, paddle boats and snorkelling trips and most of all, lots of people, lots of high rise hotels with fantastic views, lots of restaurants and good nightlife. Waikiki Beach is located on the sheltered south coast of Oahu a few miles to the east of downtown Honolulu. Waikiki stretches for almost four miles in an almost unbroken stretch of soft white sand and has over a hundred high rise hotels to choose from and lots of smaller inns and units for rent but only a few of these are absolute beachfront. Waikiki beach stretches for over 2 miles and has several different facets. The eastern side of Waikiki is dominated by the protruding cement pier known as "The Slippery Wall" where surfers and body surfers show their grit by surfing right up to the pier, and sometimes making it clear over the wall. The wall is a man made structure to help protect sand erosion and the beach here is officially called Kuhio Beach. This saltwater swimming pool breaks the surf and allows for calm swimming in any conditions making it ideal for families with small children. A little further east of the pier, away from Waikiki, is Kapiolani Park with its lovely walkways through trees and picnic tables. The beach here is much quieter if you want to get away from the crowds and the swimming good. The wall stops near the flower-adorned statue of Duke Kahanamoku Statue, the reveered royal surfer of the early 1900's. The statue marks the spot where surf lessons are given on the beach and boards of all sizes are rented. The surf at this point is the most popular along Waikiki Beach and whilst the surf is never dangerous, stray surf boards and racing outrigger canoes have caused many accidents. Although the surf at Waikiki is not the most challenging on the island, it is certainly the most reliable. Winter surf is moderate whereas the raging winter surf on the north shore is for experienced surfers only. And when the surf on the north shore goes completely flat in summer, the surf at Waikiki remains good. Waikiki was where the Hawaiian royalty would come to during summer for their surfing and relaxing. Up to this point, the beach is open to the shore front and main road, but to the west of here, hotels claim the beach front and the main road is forced inland from the beach. However, public access to all beaches is allowed and even the grand resorts do not object to passers-by walking through their properties. Several catamarans and racing outrigger canoes are available for rides around the Waikiki surf at this point. The beach gets progressively narrower until just beyond the famous original Waikiki Hotel, the Pink Royal (now Sheraton) where high tide comes right up to the seawall. The beach then opens up again and is officially called the Fort DeRussy Beach and reaches its widest point near the crescent shaped bay holding back Ala Wai Harbour. Here the sea is usually dead calm and great for swimming with sandy bottom and shallow water. Casual water activities are also popular. Beyond Ala Wai Harbour is the equally attractive setting of Ala Moana Beach Park with its paved pathways, cove beach, joggers and fishermen and views of Downtown Honolulu but a stone throw away. Although Waikiki has almost all Oahu's accommodation, there are lots of other lovely beaches around Oahu which can be explored by car. Waikiki Beach Resorts Listings Hawaii Tour Companies Other Recommended Websites: Beautiful Pacific - South Pacific Holidays fiji resorts ; cook islands resorts ; samoa resorts ; tonga resorts ; tahiti resorts South Pacific Pictures fiji pictures ; cook islands pictures ; samoa pictures ; tonga pictures ; tahiti pictures ; hawaii pictures Back to the Top Tourist Information Weather - Flights - Arrival Getting Around - Money Festivals - Facts - Travel Agent Holidays Planner Weddings - Beaches Snorkelling - Cruises - Golf Restaurants Hawaii Travel Guide Oahu Travel Kauai Travel Maui Travel Big Island Travel Lanai - Molokai Hawaii Beach Guide Waikiki Beach Kauai Beach Maui Beach Big Island Beach Accommodation Sightseeing Tours Top 10 Attractions Hawaii Resort & Tour Directory Adventure Activities Scuba Diving - Surfing - Sailing Fishing - Kayaking - Hiking eco-tourism History - Culture - Nature Village Visits - Handicrafts Whale Watching Backpackers Guide Hawaii Map Hawaii Pictures Other Travel Resources Pacific Travel Guides is a south pacific travel publisher providing free and unbiased tourist information on the Internet as well as coffee table photographic books to help travellers plan their holidays. Please note that we are not a booking agent and are unable to offer personal advice, recommendations or a booking service; nor are we set up to answer email enquiries about the region. Contact Our Preferred Agent: Beautiful South Pacific Resorts Disclaimer Company Info Advertising Options Last Updated 12 December 2005 © Pacific Travel Guides Albert Bridge Road London SW11 4EL England Also in Nadi and Rarotonga Contact Us |
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